Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Trash folder gray, italicized, and not accessible

Joan Merriam
Joan Merriam
more options

I have a 2nd IMAP account that I've been using successfully for years...then suddenly its Trash folder is gray & italicized, and will not accept deleted emails. I've tried everything suggested in this Forum, and nothing works...in fact, when I attempt to re-subscribe, I find that while the Trash folder is listed, there's no check-box, which means I CAN'T subscribe to it. Any ideas?

I have a 2nd IMAP account that I've been using successfully for years...then suddenly its Trash folder is gray & italicized, and will not accept deleted emails. I've tried everything suggested in this Forum, and nothing works...in fact, when I attempt to re-subscribe, I find that while the Trash folder is listed, there's no check-box, which means I CAN'T subscribe to it. Any ideas?

Chosen solution

Can't subscribe to Thunderbird trash folder? Can you compact it?

Read this answer in context 👍 0

All Replies (2)

guigs
guigs
more options

Chosen Solution

Can't subscribe to Thunderbird trash folder? Can you compact it?

Joan Merriam
Joan Merriam Question owner
more options

Well, suddenly everything was OK...I have NO idea why it went gray in the first place (it stayed that way for over a week, even through several restarts!), and am equally puzzled why or how it fixed itself. Thanks for your help anyway...all is well!