Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Latest version of Firefox for Android will no longer work with Citrix Receiver.

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by AaronMT

TedC.
TedC.
more options

Previous v.17 works, current version will not download ica file and gives me a message that the server is not recognized. I have deleted and reinstalled Citrix Receiver and RSA SecurID and company provided soft token. I get past the security and into CitrixXenApp(?) where I can see my various company programs. However, when I attempt to open a program the Rica file isn't downloaded and I get the error/warning message... Any help short of keeping v.17 available for reinstallation, thanks!

Previous v.17 works, current version will not download ica file and gives me a message that the server is not recognized. I have deleted and reinstalled Citrix Receiver and RSA SecurID and company provided soft token. I get past the security and into CitrixXenApp(?) where I can see my various company programs. However, when I attempt to open a program the Rica file isn't downloaded and I get the error/warning message... Any help short of keeping v.17 available for reinstallation, thanks!

All Replies (1)

AaronMT
AaronMT
more options

What was the error/warning message? If you uninstall and reinstall Firefox on Google Play does this fix the problem for you? Can you also try Firefox Beta on Google Play? Does that work?

If nothing else, you can find Firefox 17 in our-past release section on the Mozilla FTP at http://ftp.mozilla.org/pub/mozilla.org/mobile/releases/17.0/android/multi/