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can't get Firefox to start after performing OS security updates

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  • Last reply by user633449

rondans
rondans
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Just did the most recent updates on OS-X 10.6.8, and now I can't get Firefox to start. It comes up and says that it is having problems (the "embarassing" window) and that I should try closing tabs. However, it's not responding at all, so finally I have to resort to force quit. I've try cold starting the computer with no effect.

Just did the most recent updates on OS-X 10.6.8, and now I can't get Firefox to start. It comes up and says that it is having problems (the "embarassing" window) and that I should try closing tabs. However, it's not responding at all, so finally I have to resort to force quit. I've try cold starting the computer with no effect.

Modified by rondans

Chosen solution

Let's try this. You said you are trying to start Firefox 8 on the problem machine? Can you try downloading Firefox 11 from www.getfirefox.com, install that, restart your computer, then see if it still acts up?

If it does, try running Firefox in Safe mode.

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All Replies (1)

user633449
user633449
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Chosen Solution

Let's try this. You said you are trying to start Firefox 8 on the problem machine? Can you try downloading Firefox 11 from www.getfirefox.com, install that, restart your computer, then see if it still acts up?

If it does, try running Firefox in Safe mode.