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I have never had Firefix. I clicked download then save, but was never prompted to run. Dowloaded twice, cant run..what now?

  • 3 replies
  • 1 has this problem
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  • Last reply by Trance

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Took 4 minutes to download each time, but never was prompted to run.

Took 4 minutes to download each time, but never was prompted to run.

All Replies (3)

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If you have all ready save the download file, double click on it and the Mozilla Firefox Setup Wizard will open.

see for more info : Installing Firefox on Windows - Starting the installation


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Modified by ideato

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It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox and installing Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See:

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Where is your internet download folder? Downloading (if successful) is the first step once you selected SAVE.

You might have saved a step by selecting RUN instead.

If the setup file is on your computer (what browser did you use?) it will be in the directory/folder that your browser uses --- you can find out easily.

Once you find that downloaded file, execute that file by whatever sequence you have selected for your mouse clicks to open.

I know this sound terribly basic, but sometimes it's the simple things that are forgotten or that others don't think are pertinent.

Cheers ----