Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My search box on the navigation menu went from Google to Ask. I don't know how it happened and I want to get Google back. How do I do that? Thanks

  • 2 replies
  • 2 have this problem
  • Last reply by Matt_G

more options

The search box on the navigation menu went from Google to Ask. I don't know how it happened and I want to get Google back. How do I do that? Thanks

The search box on the navigation menu went from Google to Ask. I don't know how it happened and I want to get Google back. How do I do that? Thanks

All Replies (2)

more options

Ask Toolbar and changes to your your search engines (Ask and other search engines) most often occur when installing software (mostly free software from the internet). When installing, look for an opportunity to un-check a box or boxes relating to "extras" (toolbars) or changes to your default search engine.


  1. Remove Ask Toolbar (if you have it installed):
  2. Reset your home page (if the Ask search page is displayed when starting Firefox): http://support.mozilla.org/en-US/kb/How+to+set+the+home+page
    • You can reset to the default by clicking "Restore to default" on Options > General > Startup > Home page. Be sure to set "When Firefox starts" to "Show my home page" on that same panel.
  3. Reset your Location Bar search engine (if typing a few words in the URL/Location Bar takes you to Ask search):
  4. If Ask is shown in your Search Bar and you want to remove it:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

Modified by SafeBrowser

more options

Hi wstenzel,

You should take a look at the Search bar - add, change and manage search engines on Firefox Knowledge Base article.

If that doesn't work you should look at the article Preferences not saved.

Finally, your issue may be because you've been hit with some Malware.

Hopefully this helps!