We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 2 have this problem
  • 8 views
  • Last reply by knorretje

neelekka
neelekka
more options

not open click on mozilla firefox icon , click on firefox icon open crash reporter

not open click on mozilla firefox icon , click on firefox icon open crash reporter

Chosen solution

When you send Mozilla a crash report it just puts it in a giant database. We have no way of looking it up without the Report ID. I have no idea what is wrong without looking up the crash report. Please get the Report ID of your latest crash report.
See https://support.mozilla.com/en-US/kb/Firefox%20crashes http://support.mozilla.com/en-US/kb/latest-firefox-issues

Read this answer in context 👍 0

All Replies (1)

knorretje
knorretje
more options

Chosen Solution

When you send Mozilla a crash report it just puts it in a giant database. We have no way of looking it up without the Report ID. I have no idea what is wrong without looking up the crash report. Please get the Report ID of your latest crash report.
See https://support.mozilla.com/en-US/kb/Firefox%20crashes http://support.mozilla.com/en-US/kb/latest-firefox-issues