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Firefox 7.0.1 crashes on start of application

  • 3 replies
  • 12 have this problem
  • 7 views
  • Last reply by IJ11

efillman
efillman
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I'm trying to upgrade from Firefox 5.0.1 to 7.0.1. The upgrade installs successfully, but it won't start. It crashes everytime it opens. I can reinstall 5.0.1 and it will work. While 5.0.1 was working, I removed all the plugins, and then upgraded to 7.0.1. It still crashes when the application starts. I also went in to Add/Remove Programs through Windows Control Panel and removed Firefox completely, and even deleted the installation directory. I then tried to do a completely new install into a different installation directory, and it still crashes on startup.

I'm trying to upgrade from Firefox 5.0.1 to 7.0.1. The upgrade installs successfully, but it won't start. It crashes everytime it opens. I can reinstall 5.0.1 and it will work. While 5.0.1 was working, I removed all the plugins, and then upgraded to 7.0.1. It still crashes when the application starts. I also went in to Add/Remove Programs through Windows Control Panel and removed Firefox completely, and even deleted the installation directory. I then tried to do a completely new install into a different installation directory, and it still crashes on startup.

Chosen solution

See:

  • bug 680927 NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO
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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

See:

  • bug 680927 NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO
efillman
efillman Question owner
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Thanks cor-el! I did the registry change as mentioned in bug 680927 and ff 7.0.1 started up fine.

IJ11
IJ11
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Hi cor-el and hi efillman! I have that same problem but dont understand how to do the registry change, could you help me please? Thanks in advance and best regards from Mexico IJ