Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Certain websites appeared 'squashed' ie the text is overwritten as though the page has been slightly compressed to fit

  • 12 replies
  • 4 have this problem
  • 112 views
  • Last reply by Hasan

more options

I am using a Mac OSX 10.6.8. & Firefox 5.01. Certain pages have overlapping text which sometimes results in partialy covering some click boxes. If I use Chrome or Safari they are ok on same pages. The example below will show a little of what I mean but on this site in particular when I go into it further the problem increases and I cannot for example access my account because the button I need to click on is covered over with text

I am using a Mac OSX 10.6.8. & Firefox 5.01. Certain pages have overlapping text which sometimes results in partialy covering some click boxes. If I use Chrome or Safari they are ok on same pages. The example below will show a little of what I mean but on this site in particular when I go into it further the problem increases and I cannot for example access my account because the button I need to click on is covered over with text

Chosen solution

You can also do a check for corrupted fonts and other font issues:

-> CreativeTechs Tips: Garbled Fonts Troubleshooting Guide

-> Checking for damaged fonts

If you have increased the minimum font size then try the default setting "none" as a high value can cause issues like you described.

-> Firefox > Preferences > Content : Fonts & Colors > Advanced > Minimum Font Size (none)

-> Firefox > Preferences > Content : Fonts & Colors > Advanced > [X] "Allow pages to choose their own fonts, instead of my selections above"

Check and tell if its working.

Read this answer in context 👍 0

All Replies (12)

more options

Websites look wrong

Check and tell if its working.

more options

Thanks for fast reply. I have tried all the suggestions detailed but the problem persists. I have the problem on a number of sites and took a screenshot to show. Unfortunately it will not upload into the add images box below, stating 'invalid' perhaps because its a TIFF image?

It's a very annoying snag on a great browser, any more ideas?

more options

use .jpg format, try to open it in MS Windows Paint and then Save As .jpg

OR Save the Screenshots using MS Paint

more options

Troubleshooting extensions and themes

Check and tell if its working.

more options

No luck, just the same. I have opened the same page on Google Chrome so that you can see it does not appear a website problem.

more options

i know not a website problem but could be a Add-on OR Plugin problem. Perform the steps mentioned in the link of the article i provided in my previous post.

more options

Me again. I did try all the suggestions and just to be 100% I have just disabled them all again. It makes no difference. Thanks for all your efforts , fingers crossed you come up with something.

more options

Chosen Solution

You can also do a check for corrupted fonts and other font issues:

-> CreativeTechs Tips: Garbled Fonts Troubleshooting Guide

-> Checking for damaged fonts

If you have increased the minimum font size then try the default setting "none" as a high value can cause issues like you described.

-> Firefox > Preferences > Content : Fonts & Colors > Advanced > Minimum Font Size (none)

-> Firefox > Preferences > Content : Fonts & Colors > Advanced > [X] "Allow pages to choose their own fonts, instead of my selections above"

Check and tell if its working.

more options

'If you have increased the minimum font size then try the default setting "none" as a high value can cause issues like you described.

-> Firefox > Preferences > Content : Fonts & Colors > Advanced > Minimum Font Size (none)

-> Firefox > Preferences > Content : Fonts & Colors > Advanced > [X] "Allow pages to choose their own fonts, instead of my selections above" '

That did the trick, well done and thank you very much. Just have to get some stronger glasses now :o)

Modified by Brousseau

more options

You can use one of these extensions to set a default font size and page zoom on web pages:

more options

To help other users find solutions, please return to this Thread and Sign-in to the forum with your Username and Password:

click on "Solved It" next to the reply ABOVE that BEST solved your question

DO NOT click "Solved It" next to this reply