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When I try to update my Firefox, it doesn't connect to the update server. How do I fix this?

  • 2 replies
  • 37 have this problem
  • 8 views
  • Last reply by jndrayton

jndrayton
jndrayton
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I use a Mac OS X Version 10.6.6. When I try to update my Firefox 3.6.13 using Downloading Update, the window says, "Connecting to the update server," but it never does connect. How do I make the connection? (The Safari Pop-Up Blocker is off.)

I use a Mac OS X Version 10.6.6. When I try to update my Firefox 3.6.13 using Downloading Update, the window says, "Connecting to the update server," but it never does connect. How do I make the connection? (The Safari Pop-Up Blocker is off.)

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re-)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

jndrayton
jndrayton Question owner
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Thanks, cor-el. I tried following your directions but at the last stage was told I don't have permission to download "some items." Frustrating! jndrayton

Modified by jndrayton