Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

email

  • 1 reply
  • 0 have this problem
  • 3 views
  • Last reply by david

mail1747
mail1747
more options

Domain name email stopped working yesterday. My Comcast email is still working fine. Geek Squad cannot figure out why - other than its some sort of Thunderbird issue. I can still get the domain name emails if I specifically go to/through Outlook. 

   Is this because Thunderbird only deals with POP or IMAP formats (no longer supported by microsoft as of 6-5-23) vs: microsofts 'newest thing' the EXCHANGE format?   Been getting emails from GoDaddy(my domain name host) for past month or so informing me of the change coming.  
  Had Geek Squad go through my email settings back on May 24 and then again May 25 (because of created glitches from may 24) via remote access from India(or someplace like).  This was done to be pro-active about the upcoming EXCHANGE format requirement.  Everything was 'supposed' to be fine - and appeared to be, until last night when I started getting pop-up messages stating:

"Login to account mail@briansb.com failed / Login to server outlook.office365.com with username mail@briansb.com failed" as well as "Login to account Comcast failed / Login to server smtp.comcast.net with username webx@comcast.net failed". So, is my theory correct that Thunderbird just doesn't have the programming needed for the EXCHANGE email format ? Can this be remedied or do I need to move on from Thunderbird? Any suggestions for an email program as close to what Windows Live Mail was? Brian webx@comcast.net

Domain name email stopped working yesterday. My Comcast email is still working fine. Geek Squad cannot figure out why - other than its some sort of Thunderbird issue. I can still get the domain name emails if I specifically go to/through Outlook. Is this because Thunderbird only deals with POP or IMAP formats (no longer supported by microsoft as of 6-5-23) vs: microsofts 'newest thing' the EXCHANGE format? Been getting emails from GoDaddy(my domain name host) for past month or so informing me of the change coming. Had Geek Squad go through my email settings back on May 24 and then again May 25 (because of created glitches from may 24) via remote access from India(or someplace like). This was done to be pro-active about the upcoming EXCHANGE format requirement. Everything was 'supposed' to be fine - and appeared to be, until last night when I started getting pop-up messages stating: "Login to account mail@briansb.com failed / Login to server outlook.office365.com with username mail@briansb.com failed" as well as "Login to account Comcast failed / Login to server smtp.comcast.net with username webx@comcast.net failed". So, is my theory correct that Thunderbird just doesn't have the programming needed for the EXCHANGE email format ? Can this be remedied or do I need to move on from Thunderbird? Any suggestions for an email program as close to what Windows Live Mail was? Brian webx@comcast.net

All Replies (1)

david
david
  • Top 10 Contributor
more options

Well, first a small comment: I have a Microsoft account that is IMAP and it is supported. The range of MS product support is, clearly, a bit confusing, based on which "Outlook" is being referenced. On your question, there are two excellent addons, OWL and EXQUILLA that do a good job of handling Exchange accounts. Neither is free, but neither is expensive.