We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Google captcha fails on Safari when Firefox Focus enabled as content blocker

more options

Hi, I have an account with https://www.theguardian.com . On iOS 16.4.1 with the latest Firefox Focus as of today 25 April 2023 (112.0) I kept getting sign-in failures because of Google Captcha issues. Initially I thought it was an issue with Google or the Guardian but this was lasting for many days. I could sign in fine using Safari on Mac Venture 13.3.1 . So I finally had the idea of disabling the content blocker - Firefox Focus, and then the Guardian's sign in page with the Google captcha worked fine and I was allowed to sign in on Safari, plus the iOS app The Guardian as it is using Safari for signing-in. Please fix this. Thank you

Hi, I have an account with https://www.theguardian.com . On iOS 16.4.1 with the latest Firefox Focus as of today 25 April 2023 (112.0) I kept getting sign-in failures because of Google Captcha issues. Initially I thought it was an issue with Google or the Guardian but this was lasting for many days. I could sign in fine using Safari on Mac Venture 13.3.1 . So I finally had the idea of disabling the content blocker - Firefox Focus, and then the Guardian's sign in page with the Google captcha worked fine and I was allowed to sign in on Safari, plus the iOS app The Guardian as it is using Safari for signing-in. Please fix this. Thank you

All Replies (2)

more options

Mick The Grit said

Hi, I have an account with https://www.theguardian.com . On iOS 16.4.1 with the latest Firefox Focus as of today 25 April 2023 (112.0) I kept getting sign-in failures because of Google Captcha issues. Initially I thought it was an issue with Google or the Guardian but this was lasting for many days. I could sign in fine using Safari on Mac Venture 13.3.1 . So I finally had the idea of disabling the content blocker - Firefox Focus, and then the Guardian's sign in page with the Google captcha worked fine and I was allowed to sign in on Safari, plus the iOS app The Guardian as it is using Safari for signing-in. Please fix this. Thank you

Submit a bug report on the following website: https://webcompat.com/issues/new

more options

Thanks for your response Claudiu, but I still need help with this and a formal reply from official moderator or staff member.