Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Microsoft 365 oAuth still not working with Thunderbird v102.7.2 (64-bit)

  • 4 replies
  • 3 have this problem
  • 7 views
  • Last reply by Matt

kk128
kk128
more options

Bug described in the article and bug report below in Thunderbird v102.7.0 and subsequent releases are still persistent despite updating to v102.7.2.

https://blog.thunderbird.net/2023/01/important-message-for-microsoft-office-365-enterprise-users/ Bug #1810760 (https://bugzilla.mozilla.org/show_bug.cgi?id=1810760)

I have a Mac running the latest version of MacOS and a Windows 10 machine. For both machines, the only way to make Thunderbird work with Microsoft 365 is to revert to version 102.6.1.

Please also see error screenshot below.

(I cannot comment on the blog post nor the bug report - because the bug report was close - hence I'm posting this here.) Thanks.

Bug described in the article and bug report below in Thunderbird v102.7.0 and subsequent releases are still persistent despite updating to v102.7.2. https://blog.thunderbird.net/2023/01/important-message-for-microsoft-office-365-enterprise-users/ Bug #1810760 (https://bugzilla.mozilla.org/show_bug.cgi?id=1810760) I have a Mac running the latest version of MacOS and a Windows 10 machine. For both machines, the only way to make Thunderbird work with Microsoft 365 is to revert to version 102.6.1. Please also see error screenshot below. (I cannot comment on the blog post nor the bug report - because the bug report was close - hence I'm posting this here.) Thanks.
Attached screenshots

All Replies (4)

baz
baz
more options

Starting from yesterday my TB 102.7.2 / Win11 is unable to access every O365 imap accounts.

I use OAuth with hardware token, and AAD auth page reports "the security key doesn't look familiar". All other applications can access the account with the key (eg Firefox).

I disabled 2MFA from the account, still the access from TB is not asking login+password but only "windows hello or security key". There is something wrong in OAUTH integration with AAD I think :(

baz
baz
more options

I was able to access only downgrading to 102.6.1. The is some problem with 102.7 not yet resolved with patch 1 and 2 related to OAUTH/365.

kk128
kk128 Question owner
more options

Issue has not been resolved with v102.8.0. Thanks.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

As you have a bug report, why are you posting is a support forum. It is not going to be fixed unless the bug is marked fixed. IF the bug fix does not fix your issue, then it is unlikely the bug and your issue are the same thing.

But I fail to see a correlation between the bug report and the error message. I would see that message as the intended consequence of this bug https://bugzilla.mozilla.org/show_bug.cgi?id=1685414

You need to get your office365 administrator to approve Thunderbird as a mail client in their organization. As the message says, if you are the administrator log in and authorize it. If not, you will need to contact your organizations administrator for the appropriate approvals.