We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't add office365 mail account

more options

I am trying to add my email account which connects to an office365 server using OAuth2 authentication.

Steps to reproduce:

  1. I enter my mail address and passord. Thunderbird cannot guess my server details, so I have to enter them by hand
  2. I click on "test connection" and "save"
  3. Everything is green, I get a popup window with a Microsoft login form, enter my password, I get push notification on my Authenticator app on my smartphone, click "grant access".
  4. After finishing the dialogue in Thunderbird, I get following error messages:

``` The current command did not succeed. The mail server for account <my_mail_account> responded: User is authenticated but not connected. 11:33 The current operation on 'Inbox' did not succeed. The mail server for account <my_mail_account> responded: User is authenticated but not connected. 11:33 The current command did not succeed. The mail server for account <my_mail_account> responded: User is authenticated but not connected. 11:33 The current operation on 'Inbox' did not succeed. The mail server for account <my_mail_account> responded: User is authenticated but not connected. 11:33 The current command did not succeed. The mail server for account <my_mail_account> responded: User is authenticated but not connected. 11:33 The current command did not succeed. The mail server for account <my_mail_account> responded: User is authenticated but not connected. 11:33 Server outlook.office365.com has disconnected. The server may have gone down or there may be a network problem. 11:33 ```

This was done in a clean profile without addons. I know thet my entered password is correct. The account did work in the past.

I am on Linux Manjaro, Thunderbird v102.6.1 Same results on Windows 10, Thunderbird v102.6.1

Log from command line: ``` [ImapModuleLoader] Using nsImapService.cpp [NntpModuleLoader] Using NntpService.jsm [Pop3ModuleLoader] Using Pop3Service.jsm [calBackendLoader] Using Thunderbird's ical.js backend console.debug: "Successfully loaded OpenPGP library librnp.so version 0.16+git20220124.f06439f7.MZLA from /usr/lib/thunderbird/librnp.so" console.debug: "Found 6 public keys and 4 secret keys (4 protected, 0 unprotected)" console.warn: services.settings: Failed to load last_modified.json: TypeError: NetworkError when attempting to fetch resource. console.debug: "Trying to load /usr/lib/thunderbird/libotr.so" console.debug: "Trying to load libotr.so from system's standard library locations" console.debug: "Trying to load libotr.so.5 from system's standard library locations" console.debug: "Trying to load libotr.so from system's standard library locations" console.log: (new Error("Cannot load required OTR library", "resource:///modules/OTRLib.jsm", 109)) console.warn: mail.setup: guessConfig failed: Can't find a server

console.warn: mail.setup: MalformedException {"_message":"Hostname is empty or contains forbidden characters. Only letters, numbers, - and . are allowed.","stack":"Exception@resource:///modules/accountcreation/AccountCreationUtils.jsm:113:3\nMalformedException@resource:///modules/accountcreation/Sanitizer.jsm:245:34\nhostname@resource:///modules/accountcreation/Sanitizer.jsm:119:13\ngetUserConfig@chrome://messenger/content/accountcreation/accountSetup.js:1492:44\nvalidateManualEditComplete@chrome://messenger/content/accountcreation/accountSetup.js:1950:29\neditConfigDetails@chrome://messenger/content/accountcreation/accountSetup.js:1606:10\n_guessConfig/self._abortable<@chrome://messenger/content/accountcreation/accountSetup.js:807:14\ncheckDone@resource:///modules/accountcreation/GuessConfig.jsm:165:22\nincomingError@resource:///modules/accountcreation/GuessConfig.jsm:278:5\n_checkFinished@resource:///modules/accountcreation/GuessConfig.jsm:688:12\n_tryAll/
I am trying to add my email account which connects to an office365 server using OAuth2 authentication. '''Steps to reproduce:''' # I enter my mail address and passord. Thunderbird cannot guess my server details, so I have to enter them by hand # I click on "test connection" and "save" # Everything is green, I get a popup window with a Microsoft login form, enter my password, I get push notification on my Authenticator app on my smartphone, click "grant access". # After finishing the dialogue in Thunderbird, I get following error messages: ``` The current command did not succeed. The mail server for account <my_mail_account> responded: User is authenticated but not connected. 11:33 The current operation on 'Inbox' did not succeed. The mail server for account <my_mail_account> responded: User is authenticated but not connected. 11:33 The current command did not succeed. The mail server for account <my_mail_account> responded: User is authenticated but not connected. 11:33 The current operation on 'Inbox' did not succeed. The mail server for account <my_mail_account> responded: User is authenticated but not connected. 11:33 The current command did not succeed. The mail server for account <my_mail_account> responded: User is authenticated but not connected. 11:33 The current command did not succeed. The mail server for account <my_mail_account> responded: User is authenticated but not connected. 11:33 Server outlook.office365.com has disconnected. The server may have gone down or there may be a network problem. 11:33 ``` This was done in a clean profile without addons. I know thet my entered password is correct. The account did work in the past. I am on Linux Manjaro, Thunderbird v102.6.1 Same results on Windows 10, Thunderbird v102.6.1 Log from command line: ``` [ImapModuleLoader] Using nsImapService.cpp [NntpModuleLoader] Using NntpService.jsm [Pop3ModuleLoader] Using Pop3Service.jsm [calBackendLoader] Using Thunderbird's ical.js backend console.debug: "Successfully loaded OpenPGP library librnp.so version 0.16+git20220124.f06439f7.MZLA from /usr/lib/thunderbird/librnp.so" console.debug: "Found 6 public keys and 4 secret keys (4 protected, 0 unprotected)" console.warn: services.settings: Failed to load last_modified.json: TypeError: NetworkError when attempting to fetch resource. console.debug: "Trying to load /usr/lib/thunderbird/libotr.so" console.debug: "Trying to load libotr.so from system's standard library locations" console.debug: "Trying to load libotr.so.5 from system's standard library locations" console.debug: "Trying to load libotr.so from system's standard library locations" console.log: (new Error("Cannot load required OTR library", "resource:///modules/OTRLib.jsm", 109)) console.warn: mail.setup: guessConfig failed: Can't find a server console.warn: mail.setup: MalformedException {"_message":"Hostname is empty or contains forbidden characters. Only letters, numbers, - and . are allowed.","stack":"Exception@resource:///modules/accountcreation/AccountCreationUtils.jsm:113:3\nMalformedException@resource:///modules/accountcreation/Sanitizer.jsm:245:34\nhostname@resource:///modules/accountcreation/Sanitizer.jsm:119:13\ngetUserConfig@chrome://messenger/content/accountcreation/accountSetup.js:1492:44\nvalidateManualEditComplete@chrome://messenger/content/accountcreation/accountSetup.js:1950:29\neditConfigDetails@chrome://messenger/content/accountcreation/accountSetup.js:1606:10\n_guessConfig/self._abortable<@chrome://messenger/content/accountcreation/accountSetup.js:807:14\ncheckDone@resource:///modules/accountcreation/GuessConfig.jsm:165:22\nincomingError@resource:///modules/accountcreation/GuessConfig.jsm:278:5\n_checkFinished@resource:///modules/accountcreation/GuessConfig.jsm:688:12\n_tryAll/</thisTry.abortable<@resource:///modules/accountcreation/GuessConfig.jsm:571:16\nonStopRequest@resource:///modules/accountcreation/GuessConfig.jsm:1241:23\n"} console.warn: mail.setup: MalformedException {"_message":"Hostname is empty or contains forbidden characters. Only letters, numbers, - and . are allowed.","stack":"Exception@resource:///modules/accountcreation/AccountCreationUtils.jsm:113:3\nMalformedException@resource:///modules/accountcreation/Sanitizer.jsm:245:34\nhostname@resource:///modules/accountcreation/Sanitizer.jsm:119:13\ngetUserConfig@chrome://messenger/content/accountcreation/accountSetup.js:1540:44\nvalidateManualEditComplete@chrome://messenger/content/accountcreation/accountSetup.js:1950:29\neditConfigDetails@chrome://messenger/content/accountcreation/accountSetup.js:1606:10\n_guessConfig/self._abortable<@chrome://messenger/content/accountcreation/accountSetup.js:807:14\ncheckDone@resource:///modules/accountcreation/GuessConfig.jsm:165:22\nincomingError@resource:///modules/accountcreation/GuessConfig.jsm:278:5\n_checkFinished@resource:///modules/accountcreation/GuessConfig.jsm:688:12\n_tryAll/</thisTry.abortable<@resource:///modules/accountcreation/GuessConfig.jsm:571:16\nonStopRequest@resource:///modules/accountcreation/GuessConfig.jsm:1241:23\n"} console.warn: mail.setup: MalformedException {"_message":"Hostname is empty or contains forbidden characters. Only letters, numbers, - and . are allowed.","stack":"Exception@resource:///modules/accountcreation/AccountCreationUtils.jsm:113:3\nMalformedException@resource:///modules/accountcreation/Sanitizer.jsm:245:34\nhostname@resource:///modules/accountcreation/Sanitizer.jsm:119:13\ngetUserConfig@chrome://messenger/content/accountcreation/accountSetup.js:1540:44\nonChangeHostname@chrome://messenger/content/accountcreation/accountSetup.js:1907:38\nonchange@about:accountsetup:1:15\n"} console.warn: mail.setup: MalformedException {"_message":"Hostname is empty or contains forbidden characters. Only letters, numbers, - and . are allowed.","stack":"Exception@resource:///modules/accountcreation/AccountCreationUtils.jsm:113:3\nMalformedException@resource:///modules/accountcreation/Sanitizer.jsm:245:34\nhostname@resource:///modules/accountcreation/Sanitizer.jsm:119:13\ngetUserConfig@chrome://messenger/content/accountcreation/accountSetup.js:1540:44\nvalidateManualEditComplete@chrome://messenger/content/accountcreation/accountSetup.js:1950:29\nonChangedManualEdit@chrome://messenger/content/accountcreation/accountSetup.js:1919:10\nonChangeHostname@chrome://messenger/content/accountcreation/accountSetup.js:1908:10\nonchange@about:accountsetup:1:15\n"} console.warn: mail.setup: MalformedException {"_message":"Hostname is empty or contains forbidden characters. Only letters, numbers, - and . are allowed.","stack":"Exception@resource:///modules/accountcreation/AccountCreationUtils.jsm:113:3\nMalformedException@resource:///modules/accountcreation/Sanitizer.jsm:245:34\nhostname@resource:///modules/accountcreation/Sanitizer.jsm:119:13\ngetUserConfig@chrome://messenger/content/accountcreation/accountSetup.js:1540:44\nonChangedPortIncoming@chrome://messenger/content/accountcreation/accountSetup.js:1858:39\nonchange@about:accountsetup:1:15\n"} console.warn: mail.setup: MalformedException {"_message":"Hostname is empty or contains forbidden characters. Only letters, numbers, - and . are allowed.","stack":"Exception@resource:///modules/accountcreation/AccountCreationUtils.jsm:113:3\nMalformedException@resource:///modules/accountcreation/Sanitizer.jsm:245:34\nhostname@resource:///modules/accountcreation/Sanitizer.jsm:119:13\ngetUserConfig@chrome://messenger/content/accountcreation/accountSetup.js:1540:44\nvalidateManualEditComplete@chrome://messenger/content/accountcreation/accountSetup.js:1950:29\nonChangedManualEdit@chrome://messenger/content/accountcreation/accountSetup.js:1919:10\nonChangedPortIncoming@chrome://messenger/content/accountcreation/accountSetup.js:1859:10\nonchange@about:accountsetup:1:15\n"} console.warn: mail.setup: MalformedException {"_message":"Hostname is empty or contains forbidden characters. Only letters, numbers, - and . are allowed.","stack":"Exception@resource:///modules/accountcreation/AccountCreationUtils.jsm:113:3\nMalformedException@resource:///modules/accountcreation/Sanitizer.jsm:245:34\nhostname@resource:///modules/accountcreation/Sanitizer.jsm:119:13\ngetUserConfig@chrome://messenger/content/accountcreation/accountSetup.js:1540:44\nvalidateManualEditComplete@chrome://messenger/content/accountcreation/accountSetup.js:1950:29\nonChangedManualEdit@chrome://messenger/content/accountcreation/accountSetup.js:1919:10\nonChangedInAuth@chrome://messenger/content/accountcreation/accountSetup.js:1881:10\nonchange@about:accountsetup:1:15\n"} console.warn: mail.setup: MalformedException {"_message":"Hostname is empty or contains forbidden characters. Only letters, numbers, - and . are allowed.","stack":"Exception@resource:///modules/accountcreation/AccountCreationUtils.jsm:113:3\nMalformedException@resource:///modules/accountcreation/Sanitizer.jsm:245:34\nhostname@resource:///modules/accountcreation/Sanitizer.jsm:119:13\ngetUserConfig@chrome://messenger/content/accountcreation/accountSetup.js:1540:44\nvalidateManualEditComplete@chrome://messenger/content/accountcreation/accountSetup.js:1950:29\nonChangedManualEdit@chrome://messenger/content/accountcreation/accountSetup.js:1919:10\nonChangedInAuth@chrome://messenger/content/accountcreation/accountSetup.js:1881:10\nonchange@about:accountsetup:1:15\n"} console.warn: mail.setup: MalformedException {"_message":"Hostname is empty or contains forbidden characters. Only letters, numbers, - and . are allowed.","stack":"Exception@resource:///modules/accountcreation/AccountCreationUtils.jsm:113:3\nMalformedException@resource:///modules/accountcreation/Sanitizer.jsm:245:34\nhostname@resource:///modules/accountcreation/Sanitizer.jsm:119:13\ngetUserConfig@chrome://messenger/content/accountcreation/accountSetup.js:1540:44\nvalidateManualEditComplete@chrome://messenger/content/accountcreation/accountSetup.js:1950:29\nonChangedManualEdit@chrome://messenger/content/accountcreation/accountSetup.js:1919:10\nonChangedInAuth@chrome://messenger/content/accountcreation/accountSetup.js:1881:10\nonchange@about:accountsetup:1:15\n"} console.warn: mail.setup: MalformedException {"_message":"Hostname is empty or contains forbidden characters. Only letters, numbers, - and . are allowed.","stack":"Exception@resource:///modules/accountcreation/AccountCreationUtils.jsm:113:3\nMalformedException@resource:///modules/accountcreation/Sanitizer.jsm:245:34\nhostname@resource:///modules/accountcreation/Sanitizer.jsm:119:13\ngetUserConfig@chrome://messenger/content/accountcreation/accountSetup.js:1540:44\nvalidateManualEditComplete@chrome://messenger/content/accountcreation/accountSetup.js:1950:29\nonChangedManualEdit@chrome://messenger/content/accountcreation/accountSetup.js:1919:10\nonChangedInAuth@chrome://messenger/content/accountcreation/accountSetup.js:1881:10\nonchange@about:accountsetup:1:15\n"} console.warn: mail.setup: MalformedException {"_message":"Hostname is empty or contains forbidden characters. Only letters, numbers, - and . are allowed.","stack":"Exception@resource:///modules/accountcreation/AccountCreationUtils.jsm:113:3\nMalformedException@resource:///modules/accountcreation/Sanitizer.jsm:245:34\nhostname@resource:///modules/accountcreation/Sanitizer.jsm:119:13\ngetUserConfig@chrome://messenger/content/accountcreation/accountSetup.js:1540:44\nvalidateManualEditComplete@chrome://messenger/content/accountcreation/accountSetup.js:1950:29\nonChangedManualEdit@chrome://messenger/content/accountcreation/accountSetup.js:1919:10\nonChangedInAuth@chrome://messenger/content/accountcreation/accountSetup.js:1881:10\nonchange@about:accountsetup:1:15\n"} console.warn: mail.setup: MalformedException {"_message":"Hostname is empty or contains forbidden characters. Only letters, numbers, - and . are allowed.","stack":"Exception@resource:///modules/accountcreation/AccountCreationUtils.jsm:113:3\nMalformedException@resource:///modules/accountcreation/Sanitizer.jsm:245:34\nhostname@resource:///modules/accountcreation/Sanitizer.jsm:119:13\ngetUserConfig@chrome://messenger/content/accountcreation/accountSetup.js:1540:44\nvalidateManualEditComplete@chrome://messenger/content/accountcreation/accountSetup.js:1950:29\nonChangedManualEdit@chrome://messenger/content/accountcreation/accountSetup.js:1919:10\nonChangedInAuth@chrome://messenger/content/accountcreation/accountSetup.js:1881:10\nonchange@about:accountsetup:1:15\n"} console.warn: mail.setup: MalformedException {"_message":"Hostname is empty or contains forbidden characters. Only letters, numbers, - and . are allowed.","stack":"Exception@resource:///modules/accountcreation/AccountCreationUtils.jsm:113:3\nMalformedException@resource:///modules/accountcreation/Sanitizer.jsm:245:34\nhostname@resource:///modules/accountcreation/Sanitizer.jsm:119:13\ngetUserConfig@chrome://messenger/content/accountcreation/accountSetup.js:1540:44\nvalidateManualEditComplete@chrome://messenger/content/accountcreation/accountSetup.js:1950:29\nonChangedManualEdit@chrome://messenger/content/accountcreation/accountSetup.js:1919:10\nonChangedInAuth@chrome://messenger/content/accountcreation/accountSetup.js:1881:10\nonchange@about:accountsetup:1:15\n"} console.warn: mail.setup: MalformedException {"_message":"Hostname is empty or contains forbidden characters. Only letters, numbers, - and . are allowed.","stack":"Exception@resource:///modules/accountcreation/AccountCreationUtils.jsm:113:3\nMalformedException@resource:///modules/accountcreation/Sanitizer.jsm:245:34\nhostname@resource:///modules/accountcreation/Sanitizer.jsm:119:13\ngetUserConfig@chrome://messenger/content/accountcreation/accountSetup.js:1540:44\nvalidateManualEditComplete@chrome://messenger/content/accountcreation/accountSetup.js:1950:29\nonChangedManualEdit@chrome://messenger/content/accountcreation/accountSetup.js:1919:10\nonChangedInAuth@chrome://messenger/content/accountcreation/accountSetup.js:1881:10\nonchange@about:accountsetup:1:15\n"} console.warn: mail.setup: MalformedException {"_message":"Hostname is empty or contains forbidden characters. Only letters, numbers, - and . are allowed.","stack":"Exception@resource:///modules/accountcreation/AccountCreationUtils.jsm:113:3\nMalformedException@resource:///modules/accountcreation/Sanitizer.jsm:245:34\nhostname@resource:///modules/accountcreation/Sanitizer.jsm:119:13\ngetUserConfig@chrome://messenger/content/accountcreation/accountSetup.js:1540:44\nonChangeHostname@chrome://messenger/content/accountcreation/accountSetup.js:1907:38\nonchange@about:accountsetup:1:15\n"} console.warn: mail.setup: MalformedException {"_message":"Hostname is empty or contains forbidden characters. Only letters, numbers, - and . are allowed.","stack":"Exception@resource:///modules/accountcreation/AccountCreationUtils.jsm:113:3\nMalformedException@resource:///modules/accountcreation/Sanitizer.jsm:245:34\nhostname@resource:///modules/accountcreation/Sanitizer.jsm:119:13\ngetUserConfig@chrome://messenger/content/accountcreation/accountSetup.js:1540:44\nvalidateManualEditComplete@chrome://messenger/content/accountcreation/accountSetup.js:1950:29\nonChangedManualEdit@chrome://messenger/content/accountcreation/accountSetup.js:1919:10\nonChangeHostname@chrome://messenger/content/accountcreation/accountSetup.js:1908:10\nonchange@about:accountsetup:1:15\n"} console.warn: mail.setup: MalformedException {"_message":"Hostname is empty or contains forbidden characters. Only letters, numbers, - and . are allowed.","stack":"Exception@resource:///modules/accountcreation/AccountCreationUtils.jsm:113:3\nMalformedException@resource:///modules/accountcreation/Sanitizer.jsm:245:34\nhostname@resource:///modules/accountcreation/Sanitizer.jsm:119:13\ngetUserConfig@chrome://messenger/content/accountcreation/accountSetup.js:1540:44\nvalidateManualEditComplete@chrome://messenger/content/accountcreation/accountSetup.js:1950:29\nonChangedManualEdit@chrome://messenger/content/accountcreation/accountSetup.js:1919:10\nonChangedInAuth@chrome://messenger/content/accountcreation/accountSetup.js:1881:10\nonchange@about:accountsetup:1:15\n"} console.warn: mail.setup: MalformedException {"_message":"Hostname is empty or contains forbidden characters. Only letters, numbers, - and . are allowed.","stack":"Exception@resource:///modules/accountcreation/AccountCreationUtils.jsm:113:3\nMalformedException@resource:///modules/accountcreation/Sanitizer.jsm:245:34\nhostname@resource:///modules/accountcreation/Sanitizer.jsm:119:13\ngetUserConfig@chrome://messenger/content/accountcreation/accountSetup.js:1540:44\nvalidateManualEditComplete@chrome://messenger/content/accountcreation/accountSetup.js:1950:29\nonChangedManualEdit@chrome://messenger/content/accountcreation/accountSetup.js:1919:10\nonChangedInAuth@chrome://messenger/content/accountcreation/accountSetup.js:1881:10\nonchange@about:accountsetup:1:15\n"} console.warn: mail.setup: MalformedException {"_message":"Hostname is empty or contains forbidden characters. Only letters, numbers, - and . are allowed.","stack":"Exception@resource:///modules/accountcreation/AccountCreationUtils.jsm:113:3\nMalformedException@resource:///modules/accountcreation/Sanitizer.jsm:245:34\nhostname@resource:///modules/accountcreation/Sanitizer.jsm:119:13\ngetUserConfig@chrome://messenger/content/accountcreation/accountSetup.js:1540:44\nvalidateManualEditComplete@chrome://messenger/content/accountcreation/accountSetup.js:1950:29\nonChangedManualEdit@chrome://messenger/content/accountcreation/accountSetup.js:1919:10\nonChangedInAuth@chrome://messenger/content/accountcreation/accountSetup.js:1881:10\nonchange@about:accountsetup:1:15\n"} console.warn: mail.setup: MalformedException {"_message":"Hostname is empty or contains forbidden characters. Only letters, numbers, - and . are allowed.","stack":"Exception@resource:///modules/accountcreation/AccountCreationUtils.jsm:113:3\nMalformedException@resource:///modules/accountcreation/Sanitizer.jsm:245:34\nhostname@resource:///modules/accountcreation/Sanitizer.jsm:119:13\ngetUserConfig@chrome://messenger/content/accountcreation/accountSetup.js:1540:44\nvalidateManualEditComplete@chrome://messenger/content/accountcreation/accountSetup.js:1950:29\nonChangedManualEdit@chrome://messenger/content/accountcreation/accountSetup.js:1919:10\nonChangedInAuth@chrome://messenger/content/accountcreation/accountSetup.js:1881:10\nonchange@about:accountsetup:1:15\n"} console.warn: mail.setup: MalformedException {"_message":"Hostname is empty or contains forbidden characters. Only letters, numbers, - and . are allowed.","stack":"Exception@resource:///modules/accountcreation/AccountCreationUtils.jsm:113:3\nMalformedException@resource:///modules/accountcreation/Sanitizer.jsm:245:34\nhostname@resource:///modules/accountcreation/Sanitizer.jsm:119:13\ngetUserConfig@chrome://messenger/content/accountcreation/accountSetup.js:1540:44\nvalidateManualEditComplete@chrome://messenger/content/accountcreation/accountSetup.js:1950:29\nonChangedManualEdit@chrome://messenger/content/accountcreation/accountSetup.js:1919:10\nonChangedInAuth@chrome://messenger/content/accountcreation/accountSetup.js:1881:10\nonchange@about:accountsetup:1:15\n"} console.warn: mail.setup: MalformedException {"_message":"Hostname is empty or contains forbidden characters. Only letters, numbers, - and . are allowed.","stack":"Exception@resource:///modules/accountcreation/AccountCreationUtils.jsm:113:3\nMalformedException@resource:///modules/accountcreation/Sanitizer.jsm:245:34\nhostname@resource:///modules/accountcreation/Sanitizer.jsm:119:13\ngetUserConfig@chrome://messenger/content/accountcreation/accountSetup.js:1540:44\nvalidateManualEditComplete@chrome://messenger/content/accountcreation/accountSetup.js:1950:29\nonChangedManualEdit@chrome://messenger/content/accountcreation/accountSetup.js:1919:10\nonChangedInAuth@chrome://messenger/content/accountcreation/accountSetup.js:1881:10\nonchange@about:accountsetup:1:15\n"} console.warn: mail.setup: MalformedException {"_message":"Hostname is empty or contains forbidden characters. Only letters, numbers, - and . are allowed.","stack":"Exception@resource:///modules/accountcreation/AccountCreationUtils.jsm:113:3\nMalformedException@resource:///modules/accountcreation/Sanitizer.jsm:245:34\nhostname@resource:///modules/accountcreation/Sanitizer.jsm:119:13\ngetUserConfig@chrome://messenger/content/accountcreation/accountSetup.js:1540:44\nvalidateManualEditComplete@chrome://messenger/content/accountcreation/accountSetup.js:1950:29\nonChangedManualEdit@chrome://messenger/content/accountcreation/accountSetup.js:1919:10\nonChangedInAuth@chrome://messenger/content/accountcreation/accountSetup.js:1881:10\nonchange@about:accountsetup:1:15\n"} console.warn: mail.setup: MalformedException {"_message":"Hostname is empty or contains forbidden characters. Only letters, numbers, - and . are allowed.","stack":"Exception@resource:///modules/accountcreation/AccountCreationUtils.jsm:113:3\nMalformedException@resource:///modules/accountcreation/Sanitizer.jsm:245:34\nhostname@resource:///modules/accountcreation/Sanitizer.jsm:119:13\ngetUserConfig@chrome://messenger/content/accountcreation/accountSetup.js:1540:44\nvalidateManualEditComplete@chrome://messenger/content/accountcreation/accountSetup.js:1950:29\nonChangedManualEdit@chrome://messenger/content/accountcreation/accountSetup.js:1919:10\nonChangedInAuth@chrome://messenger/content/accountcreation/accountSetup.js:1881:10\nonchange@about:accountsetup:1:15\n"} console.warn: mail.setup: MalformedException {"_message":"Hostname is empty or contains forbidden characters. Only letters, numbers, - and . are allowed.","stack":"Exception@resource:///modules/accountcreation/AccountCreationUtils.jsm:113:3\nMalformedException@resource:///modules/accountcreation/Sanitizer.jsm:245:34\nhostname@resource:///modules/accountcreation/Sanitizer.jsm:119:13\ngetUserConfig@chrome://messenger/content/accountcreation/accountSetup.js:1540:44\nvalidateManualEditComplete@chrome://messenger/content/accountcreation/accountSetup.js:1950:29\nonChangedManualEdit@chrome://messenger/content/accountcreation/accountSetup.js:1919:10\nonChangedInAuth@chrome://messenger/content/accountcreation/accountSetup.js:1881:10\nonchange@about:accountsetup:1:15\n"} JavaScript error: resource:///modules/OAuth2.jsm, line 171: NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] JavaScript error: resource:///modules/OAuth2.jsm, line 171: NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] JavaScript error: resource:///modules/OAuth2.jsm, line 171: NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] JavaScript error: resource:///modules/OAuth2.jsm, line 171: NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] console.warn: "Not showing popup notification" "password" "with the message" "Save login for microsoftonline.com?" JavaScript error: resource:///modules/OAuth2.jsm, line 171: NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] JavaScript error: resource:///modules/OAuth2.jsm, line 171: NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] JavaScript error: resource:///modules/OAuth2.jsm, line 171: NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] JavaScript error: resource:///modules/OAuth2.jsm, line 171: NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] JavaScript error: resource:///modules/OAuth2.jsm, line 171: NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] console.error: mail.setup: Message: [Exception... "Address book discovery failed" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource:///modules/CardDAVUtils.jsm :: detectAddressBooks :: line 434" data: no] Stack: detectAddressBooks@resource:///modules/CardDAVUtils.jsm:434:13 console.error: mail.setup: Message: NoneFoundError Stack: DetectionError@resource:///modules/calendar/utils/calProviderDetectionUtils.jsm:20:1 @resource:///modules/calendar/utils/calProviderDetectionUtils.jsm:31:7 detect@resource:///modules/calendar/utils/calProviderDetectionUtils.jsm:164:26 ```

Chosen solution

Outlook is broken in Thunderbird at the moment it seems

https://support.mozilla.org/en-US/questions/1400644

Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

Outlook is broken in Thunderbird at the moment it seems

https://support.mozilla.org/en-US/questions/1400644