Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

2 stage autintication

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

more options

How do I turn this off?????? I'm not given the option to disable this. I no longer have the authentication app and have 2 codes left to logon if i ever get logged out. I am not locked out of my account. I need this turned off how do i do this??

How do I turn this off?????? I'm not given the option to disable this. I no longer have the authentication app and have 2 codes left to logon if i ever get logged out. I am not locked out of my account. I need this turned off how do i do this??

All Replies (2)

more options

This is called 2FA (Two-Factor Authentication). This is a website issue. You might be able to shut this down in your profile on that site. Have you contacted the website's support on this?

more options

If this is about 2FA used with the Firefox Sync account then you can disable 2FA via the Firefox Account Settings page.

For other websites that use 2FA this should be similar.

You can also possibly generate new recovery codes or save a copy of the 2FA QR code or its decoded otpauth:// link to be able to reinitialize the authenticator app.

If you only have two recovery codes left then you should hurry.