Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot add more than one email

Sadie1957
Sadie1957
more options

I have 3 email addresses but Thunderbird only allows me to enter one. I get an error message saying that the email and password is not correct, when I know that it is. Any ideas!

I have 3 email addresses but Thunderbird only allows me to enter one. I get an error message saying that the email and password is not correct, when I know that it is. Any ideas!

Chosen solution

Hi Sadie, I assume that you're using Gmail, which uses OAuth2 authentication. Let's try resetting your passwords.

  1. Go to [=] > Options > Options > Security > Passwords, then click Saved Passwords.
  2. Click Show All Passwords and confirm.
  3. Take a screenshot of your passwords as a backup.
  4. Click the Remove All button.
  5. Restart Thunderbird, then enter your passwords when prompted.
Read this answer in context 👍 0

All Replies (1)

Chris Ilias
Chris Ilias
  • Moderator
more options

Chosen Solution

Hi Sadie, I assume that you're using Gmail, which uses OAuth2 authentication. Let's try resetting your passwords.

  1. Go to [=] > Options > Options > Security > Passwords, then click Saved Passwords.
  2. Click Show All Passwords and confirm.
  3. Take a screenshot of your passwords as a backup.
  4. Click the Remove All button.
  5. Restart Thunderbird, then enter your passwords when prompted.