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youtube crashes pc

  • 5 replies
  • 1 has this problem
  • 33 views
  • Last reply by FredMcD

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Whenever I watch a YouTube video on Firefox (fullscreen or smallscreen) after either one minute or 45 minutes it causes my pc to crash. There seems to be nothing out of the ordinary according to Task Manager and I have tried updating my GPU drivers, Adobe Flash Player and Java. I've also scanned for virusses that could cause any of this. So far without any results.

Whenever I watch a YouTube video on Firefox (fullscreen or smallscreen) after either one minute or 45 minutes it causes my pc to crash. There seems to be nothing out of the ordinary according to Task Manager and I have tried updating my GPU drivers, Adobe Flash Player and Java. I've also scanned for virusses that could cause any of this. So far without any results.

All Replies (5)

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Just to confirm, it's the computer crashing, not Firefox?

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia


Perform a System File Check to fix corrupted system files

Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://answers.microsoft.com/en-us/windows/forum/all/windows-xp-scan-and-fix-disk-errors/6fe2827a-4be6-4bc1-8083-5139b5aa3a3d

Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93

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It is indeed my computer crashing, not Firefox.

1. Tried that now. It does not seem to solve this issue

2. I performed a system File Check and found a corrupted Amd64\CNBJ2530.DPB file and tried following this https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system as you suggested (on windows 8.1 btw) but I stumbled on the probleme where I cannot seem to find a known good Amd64\CNBJ2530.DPB file therefore I cannot complete said step. Any suggestions on how to obtain this. I think this might be the source of my problems.

Thanks in advance

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Thanks so much. I think this might do the trick

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Keep us posted.