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Cannot open attachment after TB install on new macbook pro 2017

  • 2 replies
  • 2 have this problem
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  • Last reply by Lumbalumba

Lumbalumba
Lumbalumba
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I am using TB 52.5.2 Since I have installed it on a new macbook pro 2017, attachments do not open any more if I click on them like before. I can save them in, for example Downloads, and from there open them, but not directly from the email any more. I tried all the tricks and tips I could find on internet but no solution so far. Any help?

I am using TB 52.5.2 Since I have installed it on a new macbook pro 2017, attachments do not open any more if I click on them like before. I can save them in, for example Downloads, and from there open them, but not directly from the email any more. I tried all the tricks and tips I could find on internet but no solution so far. Any help?

Chosen solution

do you have a helper application installed and associated with the file type so Thunderbird can "open" it. For example word or DOC files.

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All Replies (2)

Matt
Matt
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Chosen Solution

do you have a helper application installed and associated with the file type so Thunderbird can "open" it. For example word or DOC files.

Lumbalumba
Lumbalumba Question owner
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Lumbalumba said

I am using TB 52.5.2 Since I have installed it on a new macbook pro 2017, attachments do not open any more if I click on them like before. I can save them in, for example Downloads, and from there open them, but not directly from the email any more. I tried all the tricks and tips I could find on internet but no solution so far. Any help?

Matt said

do you have a helper application installed and associated with the file type so Thunderbird can "open" it. For example word or DOC files.

Lumbalumba said

I am using TB 52.5.2 Since I have installed it on a new macbook pro 2017, attachments do not open any more if I click on them like before. I can save them in, for example Downloads, and from there open them, but not directly from the email any more. I tried all the tricks and tips I could find on internet but no solution so far. Any help?

Thanks, this helped solving the issue.