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Ebay - part of too many pages is missing

  • 6 replies
  • 2 have this problem
  • 1 view
  • Last reply by mozcar

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The middle part of pages is often missing - where the description of the item should be. Large blank space. I'm not running things like adblock which i see could be causing problems. I've tried removing all cookies and clearing cache.

I'll have to use a different browser.

Win 10, 57.0.2 (64-bit

  • Shockwave Flash 27.0 r0
The middle part of pages is often missing - where the description of the item should be. Large blank space. I'm not running things like adblock which i see could be causing problems. I've tried removing all cookies and clearing cache. I'll have to use a different browser. Win 10, 57.0.2 (64-bit * Shockwave Flash 27.0 r0

Chosen solution

Can you attach a screenshot?

You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content.


You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache:

  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
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All Replies (6)

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The culprit seems to be some kind of new sandboxing in 57 which prevents fonts from loading.

Open a new tab and type about:config in the address field (press enter, accept risks, etc., etc.)

  1. Type “sandbox” in the search box
  2. Change the setting security.sandbox.content.level to 2
  3. Restart Firefox

If that doesn’t work you could try changing it to 1.

Modified by Mkll

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Thanks tried 2 then 1

No difference.

Should I have re-cleared cookies maybe?

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Perhaps you can try that.

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Went round again.

Same so far.

Will report I clear it somehow

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Chosen Solution

Can you attach a screenshot?

You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content.


You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache:

  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
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Thanks Looks like it was Privacy Badger which was blocking vi.vipr.ebaydesc.com Enabled it with cookies blocked (for that) and the page displays.

The web console showed: