Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Contacts sidebar list refresh

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by gneuner

gneuner
gneuner
more options

TB 45.0 on Windows.

Since upgrading from 38.1, selecting a different address book in the Write window (F9) Contacts Sidebar will not refresh the contact list. There is a workaround: the list will refresh if you begin a search in the new book and then erase the search term.

It appears to be related to https://bugzilla.mozilla.org/show_bug.cgi?id=715573 and I have added to that bug report.

TB 45.0 on Windows. Since upgrading from 38.1, selecting a different address book in the Write window (F9) Contacts Sidebar will not refresh the contact list. There is a workaround: the list will refresh if you begin a search in the new book and then erase the search term. It appears to be related to https://bugzilla.mozilla.org/show_bug.cgi?id=715573 and I have added to that bug report.

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

I don't see that behavior here. Can you try to start Thunderbird in safe mode? https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

gneuner
gneuner Question owner
more options

Hi,

Starting in safe mode didn't fix the problem. I checked all the extensions and tried safe mode before posting. I have five Windows 7 machines here that all are displaying the same behavior.

The machines have different users and the only Contact related extension they had in common was AddExpandedList 1.1 [the latest version]. AddExpandedList does interact with the Contacts sidebar and the Address book, however it seems to no longer work with TB 45. I have since uninstalled it from all the machines, but the sidebar still is misbehaving.

The bug report I cited involves refresh of the Contacts list in the sidebar [I confirmed that I also see the reported behavior] ... so on the hunch that my problem is related, I added a comment explaining what I am seeing.