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Firefox constantly freezes on my Mac, although I've installed the latest version 38.0.5

  • 2 replies
  • 2 have this problem
  • 7 views
  • Last reply by cor-el

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Please somebody helpm, my mac osx is 10.6.8 with safari 38.0.5 and it slows the machine so much it freezes it, I can`t change to a better osx because the other machine with maverick has a kernel attack too and now I find myself with two death machines, please help me. Another thing, is that safari does not respond to and google chrome does not operate too. You are my only hope. Please help¡¡¡

Please somebody helpm, my mac osx is 10.6.8 with safari 38.0.5 and it slows the machine so much it freezes it, I can`t change to a better osx because the other machine with maverick has a kernel attack too and now I find myself with two death machines, please help me. Another thing, is that safari does not respond to and google chrome does not operate too. You are my only hope. Please help¡¡¡

All Replies (2)

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Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Mac: Hold the option key while starting Firefox.

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

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You can try to disable IPv6 (check for other possible causes as well like resetting the router).