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SSL received a record that exceeded the maximum permissible length

  • 3 replies
  • 7 have this problem
  • 2 views
  • Last reply by cor-el

greendeezel
greendeezel
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For the past few days ALL of my computers show the following message when I attempt to access ANYTHING to do with google:

"Secure Connection Failed

An error occurred during a connection to https://www.google.co.uk/firefox SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long)"

1) When I remove the 's' from https, it works 2) No difference if I attempt to access google.com or goggle.co.uk 3) I do not have security.enable_ssl3 and security.enable_tls when I type about.config

For the past few days ALL of my computers show the following message when I attempt to access ANYTHING to do with google: "Secure Connection Failed An error occurred during a connection to https://www.google.co.uk/firefox SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long)" 1) When I remove the 's' from https, it works 2) No difference if I attempt to access google.com or goggle.co.uk 3) I do not have security.enable_ssl3 and security.enable_tls when I type about.config

All Replies (3)

cor-el
cor-el
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  • Top 10 Contributor
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Do you have any content blocking software or security software that monitors secure connections?

You can check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

greendeezel
greendeezel Question owner
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Unfortunately this did not solve the problem...

cor-el
cor-el
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Current Firefox versions use the two prefs security.tls.version.min and security.tls.version.max to set what SSL and TLS version to use.

0 means SSL 3.0, 1 means TLS 1.0, 2 means TLS 1.1, 3 means TLS 1.2 etc.

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.