Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Every time i log on, it says firefox says i'm unprotected, and must download new version, even though I have already downloaded it 3 times.

  • 2 odgovori
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao James

more options

I've downloaded firefox 5.0 three times, and every time i log on to my computer, it says i am unprotected, and must install the newest version, which i have... 3 times.

I've downloaded firefox 5.0 three times, and every time i log on to my computer, it says i am unprotected, and must install the newest version, which i have... 3 times.

All Replies (2)

more options

Help > About Firefox = what version does that window say you have installed?

more options

Either you have both Firefox 5.0 and 3.5.19 installed or you useragent is stuck to the old version.

https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser