Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

My 1Password extension (desktop app required) has stopped working in Firefox

  • 5 odgovori
  • 7 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao JPKirkpatrick

Tom_Young
Tom_Young
more options

Firefox 114.0, Windows 11 Home Version 10.0.22621 Build 22621 , 1Password-4.6.2.626 extension

Today, for reasons unknown, my 1Password extension, (an old and non-updatable version that I've used for many, many years), is non-responsive. The icon still resides in the Tool Bar, Windows ToolTips "sees" it as "1Password", but clicking on the icon has no effect. The extension is shown as Enabled in Firefox's Manage Your Extensions page.

I think I've tried all the "usual" things here: rebooted the computer, uninstalled and re-installed the extension and rebooting, checked the setting in 1Password itself to see that it's associated with "Mozilla Firefox 114.0", (the program still opens fine outside the browser).

This seems to be related to Firefox 114.0. On my other computer with the same Windows 11 version but using Firefox 113.0.1 had no problem with 1Password, but as soon as Firefox updated to 114.0 the same problem with 1Password appeared.

Anything that I might be able to do to get 1Password working?

Firefox 114.0, Windows 11 Home Version 10.0.22621 Build 22621 , 1Password-4.6.2.626 extension Today, for reasons unknown, my 1Password extension, (an old and non-updatable version that I've used for many, many years), is non-responsive. The icon still resides in the Tool Bar, Windows ToolTips "sees" it as "1Password", but clicking on the icon has no effect. The extension is shown as Enabled in Firefox's Manage Your Extensions page. I think I've tried all the "usual" things here: rebooted the computer, uninstalled and re-installed the extension and rebooting, checked the setting in 1Password itself to see that it's associated with "Mozilla Firefox 114.0", (the program still opens fine outside the browser). This seems to be related to Firefox 114.0. On my other computer with the same Windows 11 version but using Firefox 113.0.1 had no problem with 1Password, but as soon as Firefox updated to 114.0 the same problem with 1Password appeared. Anything that I might be able to do to get 1Password working?

All Replies (5)

xmusicae
xmusicae
more options

Hi all, I´ve got the same problem after updating to V114.0 today. Anything that I might be able to do to get 1Password working? Help urgently needed!!

aroyston
aroyston
more options

Yes, exactly. 1Password has been working just fine up until the newest update to v114. Mozilla needs to fix this yesterday.

JPKirkpatrick
JPKirkpatrick
more options

Same problem. If I can't use my 1Password Manager with FireFox, then I will have to leave FireFox!

Kay Melchor
Kay Melchor
more options

I'm having the same problem...and also with Chrome. It must be a 1password problem.

JPKirkpatrick
JPKirkpatrick
more options

Evidently it was in the initial release of v.114 update. Went to 115 update and it cleared up and is working fine now (on v.118). A couple of years ago, Firefox had the same problem. New update and 1Password quit working. 1Password and Firefox worked together and got it working again. It's all good now, that is what is important! I have Edge and Chrome both installed and up-to-date and had no problem with them.