Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why do I get a Secure Connection Failed message occasionally when trying to popular open sites like Facebook or Yahoo Search?

  • 1 odgovor
  • 2 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao jagan605

more options

Occasionally (usually when I most need a quick response) I get this message displayed when trying to open a Facebook.com or Yahoo.com or other similar site: Secure Connection Failed

An error occurred during a connection to www.facebook.com. The server uses key pinning (HPKP) but no trusted certificate chain could be constructed that matches the pinset. Key pinning violations cannot be overridden. Error code: MOZILLA_PKIX_ERROR_KEY_PINNING_FAILURE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Occasionally (usually when I most need a quick response) I get this message displayed when trying to open a Facebook.com or Yahoo.com or other similar site: Secure Connection Failed An error occurred during a connection to www.facebook.com. The server uses key pinning (HPKP) but no trusted certificate chain could be constructed that matches the pinset. Key pinning violations cannot be overridden. Error code: MOZILLA_PKIX_ERROR_KEY_PINNING_FAILURE The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Learn more…

All Replies (1)

more options

I am betting Norton or Mcafee is doing a man in the middle attack and replacing the proper certificate with their own certificate. Can you disable the addons and try again.