Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 odgovori
  • 1 ima ovaj problem
  • 3 views
  • Posljednji odgovor poslao cor-el

more options

Firefox crashes everytime it's started and it crashes in safe mode as well.

Crash ID: bp-a74d91bf-f60c-4ec0-ac59-9e6532170120

Firefox crashes everytime it's started and it crashes in safe mode as well. Crash ID: bp-a74d91bf-f60c-4ec0-ac59-9e6532170120

All Replies (2)

more options

Product Firefox Release Channel esr Version 45.6.0esr Build ID 20161209150850 OS Windows 7 OS Version 6.1.7601 Service Pack 1

Signature: ssl2_InitSocketPolicy

hcapi.dll = McAfee Host Intrusion Prevention


Update McAfee. If the problem continues, disable it.

more options

Try to disable multi-process tabs in Firefox if this is currently enabled. You can disable multi-process tabs in Firefox by setting the related prefs to false on the about:config page.

  • browser.tabs.remote.autostart = false
  • browser.tabs.remote.autostart.2 = false