Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Inbox Full? Emptied trash and compacted, but what when I can't do that?

  • 3 odgovori
  • 8 ima ovaj problem
  • 14 views
  • Posljednji odgovor poslao the-edmeister

more options

Message says I can't download messages because my inbox is full and I must delete messages and compact. First tried moving a few thousand messages to various folders with no apparent impact. Same message. So I deleted about 2,000 messages from my trash and then compacted. And I was then able to download the messages from my inbox. But what do I do in a year or so when I have already emptied the trash and compacted, and still have a full inbox? Or better, what can I do now to prevent such a situation from occurring?

Message says I can't download messages because my inbox is full and I must delete messages and compact. First tried moving a few thousand messages to various folders with no apparent impact. Same message. So I deleted about 2,000 messages from my trash and then compacted. And I was then able to download the messages from my inbox. But what do I do in a year or so when I have already emptied the trash and compacted, and still have a full inbox? Or better, what can I do now to prevent such a situation from occurring?

All Replies (3)

more options

This is a support forum for Mozilla Firefox. You will have to contact your e-mail provider for help. https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help

Or are you talking about Thunderbird?

more options

You are correct. I put this on the wrong forum.It belongs in the Thunderbird Forum.

more options

moved to the Thunderbird queue