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delete separate account lines

  • 1 odgovor
  • 1 ima ovaj problem
  • 6 views
  • Posljednji odgovor poslao Toad-Hall

GrahamMills
GrahamMills
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When I first started with Thunderbird many years ago I set up several email accounts. All I have is one Local Folders entry with Inbox etc after it. Then in the Folders section I have a range of Folders into which I direct incoming emails.

However when I tried to create another account recently it created an entry for that account at the top of the left hand list with sub-folders of Inbox and Sent. I eventually found the Advanced server setting to insist that it used the Global Inbox but that still left these 3 lines in the left hand Pane. How can I get rid of these? Is this the result of an recent upgrade?

When I first started with Thunderbird many years ago I set up several email accounts. All I have is one Local Folders entry with Inbox etc after it. Then in the Folders section I have a range of Folders into which I direct incoming emails. However when I tried to create another account recently it created an entry for that account at the top of the left hand list with sub-folders of Inbox and Sent. I eventually found the Advanced server setting to insist that it used the Global Inbox but that still left these 3 lines in the left hand Pane. How can I get rid of these? Is this the result of an recent upgrade?

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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So your first POP mail accounts were set up to use a Global Inbox. The last one you created, you set up to use it's own mail account Inbox, hence you could see a new mail account above Local Folders.

You can swap from using it's own mail account Inbox etc to using the global one as you have discovered, but it sounds like you might have missed a part of the process.

Swap it back to using it's own mail box. Tools > Account Settings > Server Settings for the pop mail accoutn clickon 'Advanced' button select: Inbox for this servers account' click on OK Click on OK

Stop Thunderbird from accessing server by going into 'Offline' mode. Click on two blue screen icon located far left in bottom Status bar. It will change to two black screen icon when offline.

Move all emails out of all folders in that pop mail account and put them into suitable folders in 'Local Folders'. Delete emails you do not want. Empty Junk and Deleted folders (eg: right click on Junk folder - Empty Junk) Right click on each folder and select 'Compact'.

When the pop mail account folders are completely empty and compacted 'Tools' > 'Account Settings' > 'Server Settings' for the pop mail account click on 'Advanced' button select: 'Inbox for different account' and 'Global Inbox (Local Folders)' click on 'OK'

Now you need to check all the following to make sure they are pointing to correct location. So select 'Copies & Folders' 'Tools' > 'Account Settings' > 'Copies & Folders' for pop mail account look at the destination folders for 'Sent', 'Drafts', and 'Templates'. Make sure that the messages for each will be stored in your 'Local Folders' folder locations.

then check Junk - click on 'Junk settings' verify that the folder selected for Junk messages is the one you want to use in 'Local Folders'.

click on OK to save account settings changes.

Do not go back to online - you must not download anything. Restart Thunderbird immediately.

When it restarts it should restart in online mode or perhaps ask you. If you restart in offline mode, it does not matter, just swap it back after restarting: Click on two black screen icon located far left in bottom Status bar. It will change to two blue screen icon when online.

This should remove the mail account from the left Folder Pane and redirect mail to the Local Folders account.