I want google back on my home page. I want "ASK" GONE!!!
I keep trying to make Google my home page but the stupid "ASK.com" keeps coming back. I want ASK GONE and I want google back.
This happened
Every time Firefox opened
All Replies (1)
According to your User Agent at the bottom of your question, you have the Ask Toolbar installed:
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.6) Gecko/20100625 ~~red:AskTbBCPA~~/3.8.0.12304 Firefox/3.6.6
Some freeware sites partially finance the cost of their site by including "optional" additional items. Always be careful when downloading and installing such items. In some cases, you have an opportunity during the installation process to UN-check the optional item(s)--LOOK for such items.
If you have the Ask Toolbar (looks like this: http://sp.ask.com/toolbar/install/web/ask/download.php ), here is how to uninstall it: http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4 NOTE: perform the removal with Firefox closed.
You may need to review/reset a your home page settings after the un-install. See: http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
You may need to reset a preference after the un-install if you are being directed to "Ask search" when when typing, for instance, microsoft, in your URL/address bar: -Enter about:config in the address/URL bar and press the Enter key -If you see a warning, accept it (Promise that you will be careful) -Filter = keyword.url -Below the Filter, right-click on keyword.URL and choose "Reset" -Restart Firefox (File > Restart Firefox)
See: http://kb.mozillazine.org/Keyword.url
Other Issues: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~
Install/Update Adobe Flash Player for Firefox (aka Shockwave Flash): your ver. 10.0 r~~red:32~~; current ver. 10.1 r53 (important security update 2010-06-10; see: http://www.adobe.com/support/security/bulletins/apsb10-14.html) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: Updating Flash -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) -exit Firefox (File > Exit) -In Windows, check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -In Windows, double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash -when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1
- NOTE: On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
- NOTE for IE: Firefox and most other browsers use a Plugin. IE uses an ActiveX version of Flash. To install/update the IE ActiveX Adobe Flash Player, same instructions as above, except use IE to download the ActiveX Flash installer. See: ActiveX
- Also see: http://kb.mozillazine.org/Flash ~~red:AND~~ How do I edit options to add Adobe to the list of allowed sites
You ~~red:MAY~~ need to Update Adobe Reader for Firefox (aka Adobe PDF Plug-In For Firefox): your ver. N/A; current ver. 9.3.3 (important security update release 06-29-2010; see: http://www.adobe.com/support/security/bulletins/apsb10-15.html) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader You may be able to update from the Adobe Reader installed on your system instead of going to the Adobe site and downloading. Open the Adobe Reader installed on your system (in Windows, Start > Program Files, find and click Adobe Reader to open), click Help, click Check for Updates. If you go to the Adobe site to download the current Adobe Reader: -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) ~~red:-See the images at the bottom left of this post to see the steps to take on the Adobe site~~ -exit Firefox (File > Exit) -In Windows: check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -In Windows: double-click on the Adobe Reader installer you just downloaded to install/update Adobe Reader
- NOTE: On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
- NOTE for IE: Firefox and most other browsers use a Plugin. IE uses an ActiveX version. To install/update the IE ActiveX version, same instructions as above, except use IE to download the ActiveX installer. See: ActiveX
- Also see: http://kb.mozillazine.org/Adobe_Reader ~~red:AND~~ How do I edit options to add Adobe to the list of allowed sites