i cannot send emails from Thunderbird
I am unable to send messages from Thunderbird This is the error message I receive
Sending of the message failed. An error occurred while sending mail: Unable to establish a secure link with Outgoing server (SMTP) smtp.telstra.com using STARTTLS since it doesn't advertise that feature. Switch off STARTTLS for that server or contact your service provider.
I am not tech savvy so dont know what to do to fix it
All Replies (3)
The telstra site indicates the SMTP server should be 465 and SSLTLS or 587 and STARTTLS . You can check this by rightclick account name, click 'settings', then scroll down to 'Outgoing Server SMTP' and click 'edit' for your server. From there you can change as needed.
Hi David Thank you for your response. I did what you suggested and when I weny into my settings it is already set to the default of 587 STARTTLS Telstra Bigpond
So I dont know what to do next ???
According to mxtoolbox.com, the telstra smtp doesn't support TLS. Try port 465 with SSL/TLS instead.
https://mxtoolbox.com/SuperTool.aspx?action=mx%3atelstra.com&run=toolpage