What version of mac are you running? I have a 10yr old macbook pro running 10.13.6. https://support.mozilla.org/en-US/kb/firefox-mac-osx-users-esr#firefox:mac:fx91&firefox-enterprise:linux:

Unfortunately, when you posted, your browser reported to the site that you are running Safari! So that doesn't match any known version of Firefox.

Could you check a page that reports your browser's user agent string? This is the initial information browsers provide to web servers about what browser you are using. As an example, I have a test page here that displays this information in red text:

https://www.jeffersonscher.com/res/jstest.php

If you are running the Extended Support Release of Firefox 102, your bank has no way to determine that you are running an updated intermediate version -- the user agent string only lists the full version number. So as far as the site knows, you are several months behind.

You can set Firefox to lie to websites about your Firefox version if you need to, but this requires quitting/restarting, so this might not be a convenient time to test that. If you want to try it:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

More info on about:config: Configuration Editor for Firefox. The moderators would like us to remind you that changes made through this back door aren't fully supported and aren't guaranteed to continue working in the future.

(2) In the search box in the page, type or paste network.http.useragent.forceVersion and pause while the list is filtered

(3) Double-click the preference to display an editing field, and change the value to 107 then press Enter or click the blue check mark button to save the change.

(4) This change takes effect the next time you quit and restart Firefox.

Unfortunately, this will always need to be updated manually. To clear it and return to the true version number, using the Reset button at the right end of the preference's row.

The System Details shows that you are on Mac OS X 10_13_6 and this OS is supported and can run the current release.

• https://www.mozilla.org/en-US/firefox/107.0.1/system-requirements/
• https://support.mozilla.org/en-US/kb/update-firefox-latest-release

You can find the full installer of the current Firefox release (107.0.1) in all languages and all operating systems here.

• https://www.mozilla.org/en-US/firefox/all/#product-desktop-release
• https://www.mozilla.org/en-US/firefox/107.0.1/releasenotes/