We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

Bookmarks missing, unable to restore or add new ones

  • 1 উত্তর
  • 1 এই সমস্যাটি আছে
  • 11 দেখুন
  • শেষ জবাব দ্বারা Eve

more options

With the new updates beginning Monday, i lost my bookmarks, the ability to restore the, the ability to get them through sync and the ability to even create one.

In the profiles, I created a new profile based on my current profile and launched it in a new window. All the bookmarks are there and work. I make it the default profile and restart. The browser comes up as before with no bookmarks, cannot restore, cannot add them, etc.. I go to profiles, yes, it is using the alternate. I set the original back to default and restart. Same thing no bookmarks, the alternate if started in a new browser does have the bookmarks... see the circle of despair I am in.

I tried this: https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update#firefox:win7:fx71 It did not work (see above). Also, I am getting this error banner on my screen after every restart:

With the new updates beginning Monday, i lost my bookmarks, the ability to restore the, the ability to get them through sync and the ability to even create one. In the profiles, I created a new profile based on my current profile and launched it in a new window. All the bookmarks are there and work. I make it the default profile and restart. The browser comes up as before with no bookmarks, cannot restore, cannot add them, etc.. I go to profiles, yes, it is using the alternate. I set the original back to default and restart. Same thing no bookmarks, the alternate if started in a new browser does have the bookmarks... see the circle of despair I am in. I tried this: https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update#firefox:win7:fx71 It did not work (see above). Also, I am getting this error banner on my screen after every restart:

All Replies (1)

more options

চয়ন করা সমাধান