After my last update, now my bookmars all exist but I can't search among them, and when I type a keyword it doesn't find anything. What to do?
After my last update, now my bookmars all exist but I can't search among them, and when I type a keyword it doesn't find anything. What to do?
All Replies (1)
Sorry to hear about this problem. Are you trying to search bookmarks using the address bar's suggestions drop-down, or are you searching in the "Library" window that opens when you choose "Show All Bookmarks"?
Could you test in Firefox's Safe Mode?
In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.
If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)
If Firefox is running: You can restart Firefox in Safe Mode using either:
- "3-bar" menu button > "?" Help button > Restart with Add-ons Disabled
- (menu bar) Help menu > Restart with Add-ons Disabled
and OK the restart.
Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).
Any improvement?
Could you check the bookmark-history database?
The Troubleshooting Information page has a "Verify Integrity button to do a little light maintenance on the Places database (where bookmarks and history are stored). You can open that using either
- "3-bar" menu button > "?" Help > Troubleshooting Information
- (menu bar) Help > Troubleshooting Information
- type or paste about:support in the address bar and press Enter
Then scroll way down or use Find to search for Integrity in the Places Database section. At first, nothing will seem to happen, but then several seconds after clicking the button Firefox should report some diagnostic results below it.
Any improvement? If not, you could copy/paste those results.