Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

No matter how many times I allow remote content to be displayed for a sender, it is never displayed the next time; I'm always asked again.

  • 7 উত্তরসমূহ
  • 1 এই সমস্যাটি আছে
  • 1 দেখুন
  • শেষ জবাব দ্বারা Matt

more options

When I receive an email with remote content, one gets the 'display remote content' dialogue. If I trust the sender I open the dialogue and generally select 'Always display from all x above'. However, the next time I get an email from that sender, the remote content is blocked and I get the 'display remote content' dialogue again. It's very irritating. Any ideas how I can get it to actually take note of the selection?

When I receive an email with remote content, one gets the 'display remote content' dialogue. If I trust the sender I open the dialogue and generally select 'Always display from all x above'. However, the next time I get an email from that sender, the remote content is blocked and I get the 'display remote content' dialogue again. It's very irritating. Any ideas how I can get it to actually take note of the selection?

All Replies (7)

more options

do you take note of what you are allowing to provide remote content?

Locations not email addresses is what the "allow all" option is about, like allowing images from facebook. The last option in the list is the actual email address. If you want to allow content for that email address, that is the correct item to select, not allow 5 URLs that you my never every see again.

more options

Thanks Matt. From the Mozilla support article: "Note however, that email addresses are easily spoofable in contrast to websites that serve remote content. As long as the network is not compromised, it is much more difficult to spoof content than email addresses." So it's safer to allow content from the (non-spoofable, trustworthy) websites that source the emails than the (spoofable) addresses. The problem appears to be that the list of 'trusted' sites (whether addresses or URLs) is just not getting stashed away anywhere. The 'display' permission lasts for the length of time I have Thunderbird open but doesn't persist after it's closed.

more options

re : open the dialogue and generally select 'Always display from all x above'. The problem appears to be that the list of 'trusted' sites (whether addresses or URLs) is just not getting stashed away anywhere.

After selecting 'Always display from all x above'. Do you see those selected websites in this location: 'Menu icon' > 'Options' > 'Options' > 'Privacy' For 'Mail Contents' - Top right - click on 'Exceptions...' button

more options

Thanks Toad-Hall,

Yup, they're there. Then I close Thunderbird, reopen it, look again and.... pffft! they've gone.

more options

Do you by any chance use something, a program like CCLeaner or another similar product that cleans up old or temp files?

more options

Thanks again Toad-Hall,

Excellent idea! I did have CCleaner. I uninstalled it and tried again but no luck, T-Bird is still making with the magic disappearing exception list.

more options

open the troubleshooting information on the help menu. Click the show button next to the profile folder entry. Close Thunderbird. In the explorer window that opened, locate the file prefs.js. Tight click it.. Is it set to read only? IF so, change that.