সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

why does the get message button not get messages?

  • 3 উত্তরসমূহ
  • 2 এই সমস্যাটি আছে
  • 6 দেখুন
  • শেষ জবাব দ্বারা amanchesterman

more options

The get messages button will not get messages. Nor will it get messages when I left click on the email account and then choose get messages from the pop up menu. The only way that I have found to get messages in to close thunderbird and then re-open it. Is this a know issue? and what is the fix? Thanks Kelly

The get messages button will not get messages. Nor will it get messages when I left click on the email account and then choose get messages from the pop up menu. The only way that I have found to get messages in to close thunderbird and then re-open it. Is this a know issue? and what is the fix? Thanks Kelly

All Replies (3)

more options

It's a known issue at present for people whose email is provided by a company called Charter: there have been several posts recently reporting this behaviour. A couple of months ago (if I remember correctly) there was a similar problem with a company called GoDaddy.

more options

Yes I have Charter. Is there a fix? Kelly

more options

I haven't seen a fix reported here. But posts reporting odd behaviour with Charter continue -- here's one from a few minutes ago: https://support.mozilla.org/en-US/questions/1122086