Firefox 38 pdf download/view problem
I'm using: Firefox 38.0.5 and Adobe acrobat reader DC on windows 7 (64bit). Can't download or view pdf files. When I click on pdf link sometimes blank tab opens, sometimes doesn't happen anything at all. If it's direct link to pdf file I can save file by clicking "Save link as", but if its some complex link with redirect(like google search result) it doesn't work. I think problem started with firefox update to version 38.
All Replies (2)
Does the built-in PDF Viewer work?
- https://support.mozilla.org/kb/view-pdf-files-firefox-without-downloading-them
- https://support.mozilla.org/kb/disable-built-pdf-viewer-and-use-another-viewer
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
Switched to built-in pdf viewer - same result. Switched to safe mode - built-in viewer works fine. Turning hardware acceleration off does not solve problem either. I'm using default theme.
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