Why is my profile gone?
Dear FF volunteers,
Thank you for your service!!!
FF showed note that start process is slow and I should reset settings. I did so. And also deleted the profile and created a new profile just to be safe and start from a very clean slate.
The new profile worked for a few hours fine, but when I start Firefox now, it opens with a new profile, i.e. all bookmarks and extensions are gone, except for the Lastpass and Avast plugin.
Why?
I had installed these extensions: Lasspass, Avast antivirus, easy copy, Adblock plus, Bbuffer, Fireshot.
Is one of them corrupting the Firefox profile?
When I press the "Automatically add" button for Troubleshooting information here in this form, I get the error message that it can't connect to the mozilla server. I had the same problem when installing the lastpass extension. Which I then did my manually installing it.
I appreciate your help!
Joerg
সমাধান চয়ন করুন
Avast 2015 is known for deleting Firefox add-ons. http://www.ghacks.net/2014/11/16/latest-avast-reportedly-deleting-firefox-add-ons/
There's also an issue with Avast HTTPS scanning. http://www.ghacks.net/2014/10/31/avasts-https-scanning-interferes-with-firefox-and-other-programs/
See Avast for an update for their program.
প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 1All Replies (3)
চয়ন করা সমাধান
Avast 2015 is known for deleting Firefox add-ons. http://www.ghacks.net/2014/11/16/latest-avast-reportedly-deleting-firefox-add-ons/
There's also an issue with Avast HTTPS scanning. http://www.ghacks.net/2014/10/31/avasts-https-scanning-interferes-with-firefox-and-other-programs/
See Avast for an update for their program.
Thank you!
I already have the latest version of AVAST. So I would need to wait until they fix it or get a different programme. Such a shame, AVAST had done a great job and was low on computer resources.
Did you try to update Avast from within that program? I haven't used Avast for number of years now, but as I recall there was an "Update" item in the Avast icon in the Windows System Tray, and either a click or a right-click brought up the Menu with the "Check for Updates" menu item to do a manual update check.