• Solved

Master password reset required every restart

For the last month or so every time I restart Firefox (macOS 15.1.1) it asks for the master password, which I have saved in a third party password manager. Every time the… (read more)

For the last month or so every time I restart Firefox (macOS 15.1.1) it asks for the master password, which I have saved in a third party password manager. Every time the prompt pops up I use my password and it won't accept it so I have to reset my password. This week I deleted the app from my computer, rebooted, redownloaded Firefox, and reinstalled it without any change in the behavior. Anyone have any ideas?

Asked by shane35 2 weeks ago

Answered by richardedward4783 2 weeks ago

  • Solved

Firefox is changing white backgrounds to blue

Hello all, Ever since an update to Firefox from a few weeks ago, I have been having issues with white backgrounds displaying incorrectly in Firefox. I have attached two… (read more)

Hello all,

Ever since an update to Firefox from a few weeks ago, I have been having issues with white backgrounds displaying incorrectly in Firefox. I have attached two identical images from the NYT homepage: the first is a screenshot from Chrome and the second is the same exact image but taken from Firefox.

I have also attached another screenshot taken in Firefox from REI.com. You'll see that it's not necessarily just a white background that is causing the weird blue color. It also happens in products images being displayed incorrectly.

I figured this might be a Firefox website appearance setting, but I have played around with it and selected many different permutations and I haven't been able to solve this issue. I have also tried refreshing Firefox, using Firefox in Safemode, disabling all of my plugins/themes, etc. and nothing was fixed.

I am pretty sure this isn't a system wide issue or a monitor issue because these websites are being displayed 100% correct in Chrome and Edge. This is only an issue in Firefox.

Can someone advise?


Thanks,

DC

Asked by Daniel Daniels 2 weeks ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Secure Connection Failed

When I try to read my webmail I get this: Secure Connection Failed An error occurred during a (https) connection to www.nebula.fi. Peer’s Certificate has been revoked. E… (read more)

When I try to read my webmail I get this:

Secure Connection Failed An error occurred during a (https) connection to www.nebula.fi. Peer’s Certificate has been revoked. Error code: SEC_ERROR_REVOKED_CERTIFICATE

The same address www.nebula.fi works fine in Edge browser, which claims: Connection is secure. This site has a valid certificate, issued by a trusted authority.

I would prefer using Firefox. Is it somehow possible?

-Tom

Asked by tom486 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

Navigateur Firefox

Is there somebody to answer my questions please? For the first site, it is impossible to have the PDF document when clicking the button. For the second, when I click to t… (read more)

Is there somebody to answer my questions please? For the first site, it is impossible to have the PDF document when clicking the button. For the second, when I click to the "buy tickets" button, it doesn't work. What's wrong with the Firefox navigator????????????? Thank you.

Les sites suivants ne fonctionnent plus sur mon navigateur Firefox. Est-ce normal? Merci.

https://www.hydroquebec.com/residentiel/ Incapable de télécharger le PDF de ma facture

https://www.cineplex.com/fr/theatre/cinema-cineplex-odeon-beauport La fenêtre des billets que je veux acheter ne télécharge jamais

Asked by Andrée Rodrigue 2 months ago

Answered by Andrée Rodrigue 1 week ago

  • Solved

sessionstore file

Hi Was told to ask new question off of this tread. https://support.mozilla.org/en-US/questions/1314940#question-reply I have similar issue. Have file that has all the ta… (read more)

Hi Was told to ask new question off of this tread. https://support.mozilla.org/en-US/questions/1314940#question-reply

I have similar issue. Have file that has all the tab history, but can't get Firefox to recognize or use it. The scrounger pulls up everything so the file is good it seems.

Why can't, or how do we get Firefox to use it?

Thank you

Asked by cleejoy 5 months ago

Answered by cleejoy 1 week ago

  • Solved

Unable to sign in to google Account

I have been unable to sign in to google accounts on 3rd party websites for a while now. I'm using firefox develloper edition. i do not have this issue with normal firefox… (read more)

I have been unable to sign in to google accounts on 3rd party websites for a while now. I'm using firefox develloper edition. i do not have this issue with normal firefox

every time i try to sign in i get redirected to https://support.google.com/accounts/a.../32050?hl=en

Heres some of the things i tried:

  • Clear cache and cookies
  • "repair" Firefox from the uninstaller
  • Reinstall Firefox

To be honest it is quite a bit annoying and i cannot find a solution thanks in advance for any help

Asked by manu2107el 3 months ago

Answered by manu2107el 3 months ago

  • Solved

Tabs say File Not Found

I often open PDF links in Firefox. I can choose to open the PDF in a Firefox tab. If I leave the tab open and restart my computer, or look for that tab sometime in the fu… (read more)

I often open PDF links in Firefox. I can choose to open the PDF in a Firefox tab. If I leave the tab open and restart my computer, or look for that tab sometime in the future, I often see a page that says File not found (see picture). Somehow the page is being cleared out of the cache. Not sure if Firefox is doing this, Windows or some other program. Any ideas to keep these pages so I can see them in the future?

Asked by sdodell 3 weeks ago

Answered by sdodell 1 week ago

  • Locked

mailbox view ?

duplicate of /questions/1480235 thread In Thunderbird section. When I use my PC (main device) FireFox shows individual mail folders, on my iPad the default mail clien… (read more)

duplicate of /questions/1480235 thread In Thunderbird section.

When I use my PC (main device) FireFox shows individual mail folders, on my iPad the default mail client as well as individual account folders has an 'All Inboxes' This is very useful as 95% of my mail will go to one account .... so having an 'All folders' account makes sure I don't miss a mail arriving on a less used account.

Is there a way to set this up on FireFox ?

Asked by rick_hughes 2 weeks ago

Last reply by markwarner22 2 weeks ago

  • Solved

My Facebook account has been suspended

Hello Facebook Team, When i login my Facebook account i find this problem that; We received your information Check your email for an update on your request, and to find… (read more)

Hello Facebook Team, When i login my Facebook account i find this problem that;

We received your information Check your email for an update on your request, and to find out what other information we need. We will only be able to complete your review when you've sent us this information. We're always looking out for the security of our community, so you can't use Facebook while we review your information. Log out from (Somrat Chowdury) Please sir solve this isue soon as soon Possible :)

My Facebook Account Information; Email - somratchowdury2015@gmail.com Facebook name -Somrat Chowdury Date of Birth -27/02/2001

Asked by Somrat Chowdury 2 weeks ago

Answered by Somrat Chowdury 2 weeks ago

  • Solved

Unable to login or make donations on DTS site

On the Dallas Theological Seminary site, only this site, suddenly I'm unable to login - it doesn't recognize my password. Nor will it allow me to make a donation. I comp… (read more)

On the Dallas Theological Seminary site, only this site, suddenly I'm unable to login - it doesn't recognize my password. Nor will it allow me to make a donation. I complete the donation form and it just keeps going round and round "processing" but never does it. I cleared my cache, re-started my laptop, made sure Win 11 is updated, still same problem. I did not try disabling extensions because they haven't changed in a long time. I opened it in incognito window and was able to login and make donation there. However I could not log in to my Gmail account from there. I went to a different laptop that runs Opera browser and logged into DTS just fine. This problem just started. Until recently I had no trouble with this site.

Asked by Fran Turner 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

True Key on Firefox

Hello, I have problems with instalation of True Key on Firefox? I can't install the True Key add-on by McAfee! After downloading it, I can't run it as recommended. Ca… (read more)

Hello,

I have problems with instalation of True Key on Firefox?

I can't install the True Key add-on by McAfee!

After downloading it, I can't run it as recommended.

Can anyone help me to make it to work correctly?

Thanks in advance.

Asked by Maciej Es 2 weeks ago

Answered by Maciej Es 2 weeks ago

  • Locked

Fast Bull

duplicate of /questions/1480033 thread Someone should help me please, i'm trying to get in into Fast Bull but it keep showing me not secured, what could be the problem g… (read more)

duplicate of /questions/1480033 thread

Someone should help me please, i'm trying to get in into Fast Bull but it keep showing me not secured, what could be the problem guys?

Asked by joboylinus72 2 weeks ago

Last reply by markwarner22 2 weeks ago