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Why won't video play on Mozilla website

  • 2 replies
  • 8 have this problem
  • 1 view
  • Last reply by cor-el

ajstephens
ajstephens
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When I go to the page on the Mozilla website to learn about plug-ins and click on the 'Learn More' button the video shows the message "no video with supported format and MIME type found". This also happens on the 'Welcome to Firefox' page.

When I go to the page on the Mozilla website to learn about plug-ins and click on the 'Learn More' button the video shows the message "no video with supported format and MIME type found". This also happens on the 'Welcome to Firefox' page.

Chosen solution

A possible workaround is to right-click the video player and left-click or middle-click the View Video item in the context menu to open the media file in a tab.

Read this answer in context 👍 3

All Replies (2)

philipp
philipp
  • Moderator
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hello, thanks for reporting the problem - that appears to be an issue with the content delivery network which is currently being investigated in bug #988444.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

A possible workaround is to right-click the video player and left-click or middle-click the View Video item in the context menu to open the media file in a tab.

Modified by cor-el