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I cannot set up an account for sync.

  • 1 reply
  • 1 has this problem
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  • Last reply by Nellus

Pipathome
Pipathome
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I am attempting to sync my computer and my tablet and for this I have been told I need to have an account with firefox. Every time I attempt to build an account as soon as I put one letter in the 'email address details' box it throws up an error.

I presume this is a fault at your end. Can you tell me when it will be cleared or if there is any other way of syncing accounts.

I am attempting to sync my computer and my tablet and for this I have been told I need to have an account with firefox. Every time I attempt to build an account as soon as I put one letter in the 'email address details' box it throws up an error. I presume this is a fault at your end. Can you tell me when it will be cleared or if there is any other way of syncing accounts.

All Replies (1)

Nellus
Nellus
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Hello pipathome,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.