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Printer options missing

  • 5 replies
  • 2 have this problem
  • 3 views
  • Last reply by Michael

Michael
Michael
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In the later versions of Firefox, when the print window comes up there are some missing options. I thought it was a printer driver problem but in firefox 16 the options are there but if I upgrade to 21 I lose those options. The option that is missing in the print screen is Auto rotate and center. I do have some screen shots if I can attach them somewhere. Thanks

In the later versions of Firefox, when the print window comes up there are some missing options. I thought it was a printer driver problem but in firefox 16 the options are there but if I upgrade to 21 I lose those options. The option that is missing in the print screen is Auto rotate and center. I do have some screen shots if I can attach them somewhere. Thanks

Chosen solution

Are you printing a PDF? Firefox 19 introduced a JavaScript-based PDF viewer that uses the native Firefox print dialog instead of the Adobe print dialog. To test this theory, try: View PDF files using Firefox’s built-in viewer.

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All Replies (5)

Michael
Michael Question owner
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First pic is version 16 with the options I need, the other one is version 21 print box and properties. Thanks

Michael
Michael Question owner
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Is there a way to get this sent higher up for support?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Chosen Solution

Are you printing a PDF? Firefox 19 introduced a JavaScript-based PDF viewer that uses the native Firefox print dialog instead of the Adobe print dialog. To test this theory, try: View PDF files using Firefox’s built-in viewer.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Also, apologies for the delay in responding. I regularly check the list of posts that have not received a reply, but there isn't a list of posts where a user replied to themselves and no one else has replied. It's probably a good idea for the forum to have such a list so we don't skip those thinking you were getting help.

Michael
Michael Question owner
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Thanks so much, changing the pdf viewer got my options back. Much Appreciated. Michael