We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox fonts

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by John99

alexpm
alexpm
more options

I am trying to see a video on http://www.alexkjaer.dk but the Mozilla Firefox and The RealPlayer functionality and Downloading funvtion has compatibility trouble with Flash Player 11.3. If the player ( realplayer ) is installed, content will not appear with the Flash Player and YouTube comes up with an error message when you try to watch a video on the homepage - I visit this page many times, but the issue is new.

I am trying to see a video on http://www.alexkjaer.dk but the Mozilla Firefox and The RealPlayer functionality and Downloading funvtion has compatibility trouble with Flash Player 11.3. If the player ( realplayer ) is installed, content will not appear with the Flash Player and YouTube comes up with an error message when you try to watch a video on the homepage - I visit this page many times, but the issue is new.

Chosen solution

Ensure that the Real Player related software is all fully updated. There have been compatibility problems in the past but I am not aware of current problems.

Also please ensure Flash Player is updated, and report exactly which version you are using. You appear to be posting from a Windows 7 machine using Google Chrome, presumably Flash Player works ok on that, can you confirm that ?

One potential workaround that you could try is to disable the Adobe protected mode, that may sometimes help with Flash Player problems on Firefox Windows Vista and later.

Read this answer in context 👍 3

All Replies (1)

John99
John99
more options

Chosen Solution

Ensure that the Real Player related software is all fully updated. There have been compatibility problems in the past but I am not aware of current problems.

Also please ensure Flash Player is updated, and report exactly which version you are using. You appear to be posting from a Windows 7 machine using Google Chrome, presumably Flash Player works ok on that, can you confirm that ?

One potential workaround that you could try is to disable the Adobe protected mode, that may sometimes help with Flash Player problems on Firefox Windows Vista and later.