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Firefox Not Displaying Web Page Content.

  • 3 replies
  • 14 have this problem
  • 6 views
  • Last reply by cor-el

zgwforum
zgwforum
more options

When going to some web pages with an initial welcom/subscribe pop up window, such as

http://www.mustangmonthly.com/techarticles/mump_0702_ford_mustang_distributor_rebuild/viewall.html

the background window does not show any content(although it does show a background).

I have another PC with Firefox that does display the content. I have compared all of the settings and they appear to be the same. I have also cleared the cache. However, the window content is still blank.

Windows 7 Home Premium Firefox 4.0.1

When going to some web pages with an initial welcom/subscribe pop up window, such as http://www.mustangmonthly.com/techarticles/mump_0702_ford_mustang_distributor_rebuild/viewall.html the background window does not show any content(although it does show a background). I have another PC with Firefox that does display the content. I have compared all of the settings and they appear to be the same. I have also cleared the cache. However, the window content is still blank. Windows 7 Home Premium Firefox 4.0.1

All Replies (3)

Ibai
Ibai
  • Administrator
more options

It works for me. You seem to be using a pretty outdated version of the browser. Please update and try again.

The following link explains how to update your browser: https://support.mozilla.org/en-US/kb/Updating Firefox#w_how-do-i-manually-check-for-updates

zgwforum
zgwforum Question owner
more options

Everything is updated: 


 Application Basics

       Name
       Firefox

       Version
       10.0.2

       User Agent
       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0.2) Gecko/20100101 Firefox/10.0.2

       Profile Directory

         Open Containing Folder

       Enabled Plugins

         about:plugins

       Build Configuration

         about:buildconfig

       Crash Reports

         about:crashes

       Memory Use

         about:memory

 Extensions

       Name

       Version

       Enabled

       ID

       Adblock Plus
       2.0.3
       true
       {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

       FireFTP
       2.0.1
       true
       {a7c6cf7f-112c-4500-a7ea-39801a327e5f}

       gpdf
       4.0.1
       true
       {b68dfae5-1903-4a03-8094-c973bf7e483e}

       Copernic Desktop Search - Professional Connector
       3.0.4.48
       false
       {5A288A4E-7C09-40B9-AF27-A297A10B881D}

       Google Toolbar for Firefox
       7.1.20110512W
       false
       {3112ca9c-de6d-4884-a869-9855de68056c}

 Modified Preferences

     Name

     Value

       accessibility.blockautorefresh
       true

       accessibility.typeaheadfind.flashBar
       0

       browser.fixup.alternate.enabled
       false

       browser.history_expire_days.mirror
       180

       browser.history_expire_days_min
       14

       browser.places.importBookmarksHTML
       false

       browser.places.smartBookmarksVersion
       2

       browser.startup.homepage
       http://excite.com/

       browser.startup.homepage_override.buildID
       20120215223356

       browser.startup.homepage_override.mstone
       rv:10.0.2

       browser.tabs.warnOnClose
       false

       extensions.lastAppVersion
       10.0.2

       gfx.blacklist.suggested-driver-version
       257.21

       keyword.URL
       http://www.google.com/search?ie=UTF-8&oe=UTF-8&sourceid=navclient&gfns=1&q=

       network.cookie.prefsMigrated
       true

       network.http.sendRefererHeader
       1

       places.database.lastMaintenance
       1330655589

       places.history.expiration.transient_current_max_pages
       53666

       places.last_vacuum
       1303061873

       print.print_printer
       Bullzip PDF Printer

       print.printer_Brother_MFC-6490CW_Printer.print_bgcolor
       false

       print.printer_Brother_MFC-6490CW_Printer.print_bgimages
       false

       print.printer_Brother_MFC-6490CW_Printer.print_command

       print.printer_Brother_MFC-6490CW_Printer.print_downloadfonts
       false

       print.printer_Brother_MFC-6490CW_Printer.print_edge_bottom
       0

       print.printer_Brother_MFC-6490CW_Printer.print_edge_left
       0

       print.printer_Brother_MFC-6490CW_Printer.print_edge_right
       0

       print.printer_Brother_MFC-6490CW_Printer.print_edge_top
       0

       print.printer_Brother_MFC-6490CW_Printer.print_evenpages
       true

       print.printer_Brother_MFC-6490CW_Printer.print_footercenter

       print.printer_Brother_MFC-6490CW_Printer.print_footerleft
       &PT

       print.printer_Brother_MFC-6490CW_Printer.print_footerright
       &D

       print.printer_Brother_MFC-6490CW_Printer.print_headercenter

       print.printer_Brother_MFC-6490CW_Printer.print_headerleft
       &T

       print.printer_Brother_MFC-6490CW_Printer.print_headerright
       &U

       print.printer_Brother_MFC-6490CW_Printer.print_in_color
       true

       print.printer_Brother_MFC-6490CW_Printer.print_margin_bottom
       0.5

       print.printer_Brother_MFC-6490CW_Printer.print_margin_left
       0.5

       print.printer_Brother_MFC-6490CW_Printer.print_margin_right
       0.5

       print.printer_Brother_MFC-6490CW_Printer.print_margin_top
       0.5

       print.printer_Brother_MFC-6490CW_Printer.print_oddpages
       true

       print.printer_Brother_MFC-6490CW_Printer.print_orientation
       0

       print.printer_Brother_MFC-6490CW_Printer.print_page_delay
       50

       print.printer_Brother_MFC-6490CW_Printer.print_pagedelay
       500

       print.printer_Brother_MFC-6490CW_Printer.print_paper_data
       1

       print.printer_Brother_MFC-6490CW_Printer.print_paper_height
       11.00

       print.printer_Brother_MFC-6490CW_Printer.print_paper_size_type
       0

       print.printer_Brother_MFC-6490CW_Printer.print_paper_size_unit
       0

       print.printer_Brother_MFC-6490CW_Printer.print_paper_width
       8.50

       print.printer_Brother_MFC-6490CW_Printer.print_reversed
       false

       print.printer_Brother_MFC-6490CW_Printer.print_scaling
       0.80

       print.printer_Brother_MFC-6490CW_Printer.print_shrink_to_fit
       true

       print.printer_Brother_MFC-6490CW_Printer.print_to_file
       false

       print.printer_Brother_MFC-6490CW_Printer.print_unwriteable_margin_bottom
       0

       print.printer_Brother_MFC-6490CW_Printer.print_unwriteable_margin_left
       0

       print.printer_Brother_MFC-6490CW_Printer.print_unwriteable_margin_right
       0

       print.printer_Brother_MFC-6490CW_Printer.print_unwriteable_margin_top
       0



       print.printer_Bullzip_PDF_Printer.print_bgcolor
       false

       print.printer_Bullzip_PDF_Printer.print_bgimages
       false

       print.printer_Bullzip_PDF_Printer.print_command

       print.printer_Bullzip_PDF_Printer.print_downloadfonts
       false

       print.printer_Bullzip_PDF_Printer.print_edge_bottom
       0

       print.printer_Bullzip_PDF_Printer.print_edge_left
       0

       print.printer_Bullzip_PDF_Printer.print_edge_right
       0

       print.printer_Bullzip_PDF_Printer.print_edge_top
       0

       print.printer_Bullzip_PDF_Printer.print_evenpages
       true

       print.printer_Bullzip_PDF_Printer.print_footercenter

       print.printer_Bullzip_PDF_Printer.print_footerleft
       &PT

       print.printer_Bullzip_PDF_Printer.print_footerright
       &D

       print.printer_Bullzip_PDF_Printer.print_headercenter

       print.printer_Bullzip_PDF_Printer.print_headerleft
       &T

       print.printer_Bullzip_PDF_Printer.print_headerright
       &U

       print.printer_Bullzip_PDF_Printer.print_in_color
       true

       print.printer_Bullzip_PDF_Printer.print_margin_bottom
       0.5

       print.printer_Bullzip_PDF_Printer.print_margin_left
       0.5

       print.printer_Bullzip_PDF_Printer.print_margin_right
       0.5

       print.printer_Bullzip_PDF_Printer.print_margin_top
       0.5

       print.printer_Bullzip_PDF_Printer.print_oddpages
       true

       print.printer_Bullzip_PDF_Printer.print_orientation
       0

       print.printer_Bullzip_PDF_Printer.print_page_delay
       50

       print.printer_Bullzip_PDF_Printer.print_pagedelay
       500

       print.printer_Bullzip_PDF_Printer.print_paper_data
       1

       print.printer_Bullzip_PDF_Printer.print_paper_height
       11.00

       print.printer_Bullzip_PDF_Printer.print_paper_size_type
       0

       print.printer_Bullzip_PDF_Printer.print_paper_size_unit
       0

       print.printer_Bullzip_PDF_Printer.print_paper_width
       8.50

       print.printer_Bullzip_PDF_Printer.print_reversed
       false

       print.printer_Bullzip_PDF_Printer.print_scaling
       0.80

       print.printer_Bullzip_PDF_Printer.print_shrink_to_fit
       true

       print.printer_Bullzip_PDF_Printer.print_to_file
       false

       print.printer_Bullzip_PDF_Printer.print_unwriteable_margin_bottom
       0

       print.printer_Bullzip_PDF_Printer.print_unwriteable_margin_left
       0

       print.printer_Bullzip_PDF_Printer.print_unwriteable_margin_right
       0

       print.printer_Bullzip_PDF_Printer.print_unwriteable_margin_top
       0

       privacy.clearOnShutdown.offlineApps
       true

       privacy.clearOnShutdown.passwords
       true

       privacy.clearOnShutdown.siteSettings
       true

       privacy.sanitize.migrateFx3Prefs
       true

       privacy.sanitize.sanitizeOnShutdown
       true

       privacy.sanitize.timeSpan
       0

       security.warn_viewing_mixed
       false

 Graphics

       Adapter Description
       NVIDIA GeForce 8600 GT

       Vendor ID
       10de

       Device ID
       0402

       Adapter RAM
       256

       Adapter Drivers
       nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um

       Driver Version
       8.17.12.9573

       Driver Date
       2-9-2012

       Adapter RAM (GPU #2)
       Unknown

       Adapter Drivers (GPU #2)
       Unknown

       Direct2D Enabled
       true

       DirectWrite Enabled
       true (6.1.7601.17563)

       ClearType Parameters
       ClearType parameters not found

       WebGL Renderer
       Google Inc. -- ANGLE (NVIDIA GeForce 8600 GT ) -- OpenGL ES 2.0 (ANGLE 0.0.0.809)

       GPU Accelerated Windows
       1/1 Direct3D 10
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you attach a screenshot of how you see that page?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

See also: