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update does not up date

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  • Last reply by ideato

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software update window appears . down loading firefox. connecting to toe update server.......nothing happens. i tried to install firefox and it said there was already one on here.

software update window appears . down loading firefox. connecting to toe update server.......nothing happens. i tried to install firefox and it said there was already one on here.

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If there are problems with updating then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop from:

http://www.mozilla.org/en-US/firefox/all.html (latest stable Firefox 10.0.1)

then trash the current Firefox application to do a clean (re-) install then install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re) install Firefox.

http://kb.mozillazine.org/Profile_folder_-_Firefox

see also : Installing Firefox on Mac


thank you

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