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Firefox crashes

  • 2 replies
  • 2 have this problem
  • 6 views
  • Last reply by rosey13

rosey13
rosey13
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I've tried 23 times in the past two hours to open Firefox and continue to get the crash. I've checked virus, spyware, and such. I updated the Firefox program. I've rebooted my computer several times. Crashes continue. Please advise what else I might do. Thanks!

P.S. I listed the last three crash report ids. If you would like the rest, please let me know and I'll send them, too.

I've tried 23 times in the past two hours to open Firefox and continue to get the crash. I've checked virus, spyware, and such. I updated the Firefox program. I've rebooted my computer several times. Crashes continue. Please advise what else I might do. Thanks! P.S. I listed the last three crash report ids. If you would like the rest, please let me know and I'll send them, too.

Chosen solution

That is a problem with Trusteer Rapport

Read this answer in context 👍 1

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cor-el
cor-el
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  • Top 10 Contributor
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Chosen Solution

That is a problem with Trusteer Rapport

Modified by cor-el

rosey13
rosey13 Question owner
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Thank you for the input. I stopped Trustee Rapport and was able to open Firefox. While it was open, I started TR again. Then I closed Firefox and started it again with no issues...so far! Hopefully all will stay running. Do I need to report this to TR?