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after upgrading to firefox 7, gmail will only load in basic not standard view, how do I fix this?

  • 2 replies
  • 5 have this problem
  • 3 views
  • Last reply by barkworthy

barkworthy
barkworthy
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gmail will only load in basic. after I installed firefox 7. I dont have problems with my yahoo account, but gmail says my browser is too slow. I have enabled the gmail cookies, but can only get standard view if I use google chrome as my browser. This means I can copy and paste articles that I need. How do I fix this - it has been going on for weeks and gmail don't answer

gmail will only load in basic. after I installed firefox 7. I dont have problems with my yahoo account, but gmail says my browser is too slow. I have enabled the gmail cookies, but can only get standard view if I use google chrome as my browser. This means I can copy and paste articles that I need. How do I fix this - it has been going on for weeks and gmail don't answer

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

barkworthy
barkworthy Question owner
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Hi, Thank you, it worked. Am very grateful, though I do not understand why it worked!