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Firefox keeps saying the connection is untrusted... I save the exception, yet it NEVER works, everytime I use the same websites I have to "save the exception" again! What can I do to stop this, I'm about to throw in the towel!

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  • 12 have this problem
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  • Last reply by cor-el

catbrunelle
catbrunelle
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I used certain secured websites every day. And every day, I get the same old "connection is untrusted" messages, on every one of those websites. I do know the "add exception" thing, and I do add the exception for said websites... yet every time I start a new sessions, the exception hasn't been stored, and I have to do it all over again. It's getting really frustrating to use Firefox, since I am sick and tired of adding exceptions that aren't getting stored. I haven't added any new add-ons, only thing I have is Mc-Afee Site Advisor , and I had the same problem before I had to upgrade my Windows XP to Windows 7. One day it was working fine, then it started giving me trouble out of nowhere without new software or extension or anything being added. Nothing I've found online works, and I'm desperate for an answer.

I used certain secured websites every day. And every day, I get the same old "connection is untrusted" messages, on every one of those websites. I do know the "add exception" thing, and I do add the exception for said websites... yet every time I start a new sessions, the exception hasn't been stored, and I have to do it all over again. It's getting really frustrating to use Firefox, since I am sick and tired of adding exceptions that aren't getting stored. I haven't added any new add-ons, only thing I have is Mc-Afee Site Advisor , and I had the same problem before I had to upgrade my Windows XP to Windows 7. One day it was working fine, then it started giving me trouble out of nowhere without new software or extension or anything being added. Nothing I've found online works, and I'm desperate for an answer.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can retrieve the certificate and check who issued the certificate.

  • Click the link at the bottom of the error page: "I Understand the Risks"

Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".

  • Click the "View..." button to inspect the certificate and check who is the issuer.