Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I make the dropdown menus of the Roboform Toolbar appear/work with Firefox 4?

  • 2 replies
  • 10 have this problem
  • 2 views
  • Last reply by FatherDal

FatherDal
FatherDal
more options

Under Firefox 3.X, the Roboform Toolbar appeared in an expanded form from which logins could be selected if dropdown menus didn't appear. With Firefox 4, the dropdown menus don't appear, and the Toolbar is in a collapsed form that allows one only to show, hide, or close the Toolbar. How do I make the Roboform Toolbar perform as it did with Firefox 3.X?

Under Firefox 3.X, the Roboform Toolbar appeared in an expanded form from which logins could be selected if dropdown menus didn't appear. With Firefox 4, the dropdown menus don't appear, and the Toolbar is in a collapsed form that allows one only to show, hide, or close the Toolbar. How do I make the Roboform Toolbar perform as it did with Firefox 3.X?

All Replies (2)

TonyE
TonyE
  • Moderator
more options

Do you have Roboform version 6? That version will not work in Firefox 4 but Roboform version 7 is compatible. If you have version 6 in order to use Roboform on Firefox 4 you will need to pay for the updated version. I can find no indication that Roboform plan to update version 6 to work with Firefox 4.

An alternative free password manager is LastPass Password Manager - https://addons.mozilla.org/firefox/addon/lastpass-password-manager

FatherDal
FatherDal Question owner
more options

Many thanks, Tony. That is indeed the problem. With Roboform 7 loaded (and paid for), Firefox 4 works properly.