Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

keep losing add-ons

  • 2 replies
  • 7 have this problem
  • 6 views
  • Last reply by cor-el

more options

Lately I have to keep reinstalling my add-ons. Specifically evernote, sidebar and add this.

Lately I have to keep reinstalling my add-ons. Specifically evernote, sidebar and add this.

All Replies (2)

more options

I also have problem with no script as well.

more options

Delete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini, extensions.sqlite) and compatibility.ini in the Firefox profile folder to reset the extensions registry. New files will be created when required.

See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the "Find Updates" button (in Firefox 4: right-click the extension -> "Find Updates") to do a compatibility check.