We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot open this website in firefox : http://getsatisfaction.com/mozilla_messaging/products/mozilla_thunderbird

  • 1 reply
  • 4 have this problem
  • 7 views
  • Last reply by cor-el

more options

When I try to open this website in FF , I see only a blank page , no errors .When trying with Internet explorer , no problems . Clearing my cookies and cache did not enable me to load the websites that did not work in Firefox Proxy settings OK. Disabling Windows firewall doesn't help .I have cleared the cache and the history as well .

When I try to open this website in FF , I see only a blank page , no errors .When trying with Internet explorer , no problems . Clearing my cookies and cache did not enable me to load the websites that did not work in Firefox Proxy settings OK. Disabling Windows firewall doesn't help .I have cleared the cache and the history as well .

All Replies (1)

more options
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

See also: