Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Your browser is being managed by your organisation.

more options

Why is my browser stating that it is managed by my organisation.

I have never used it fr work and it is my personal laptop. Please kindly provide steps to remove this

Why is my browser stating that it is managed by my organisation. I have never used it fr work and it is my personal laptop. Please kindly provide steps to remove this
Attached screenshots

All Replies (7)

more options

Enter about:policies in the address bar and paste here your active policies.

Helpful?

more options

What version of Firefox? What OS? I'll guess windows, what security software are you running?

Helpful?

more options

Firefox 133.0.3 (64-bit) Windows 11 24H2 Norton 360

Helpful?

more options

TyDraniu said

Enter about:policies in the address bar and paste here your active policies.

How about this?

Helpful?

more options

You can click the "Your browser is being managed by your organization" notification or open the about:policies page via the address bar to see if policies are active and if errors are reported.

Seeing the "Your browser is being managed by your organization" notification at the top of the Settings page is usually caused by security software that uses GPO policy rules or uses a policies.json file in the distribution folder in the profile folder to inject their root certificate (ImportEnterpriseRoots) in Firefox to be able to hook into your internet connection to prevent getting a connection not trusted error message.

Helpful?

more options

Active Policy Name Policy Value Certificates ImportEnterpriseRoots true

Helpful?

more options

groove2 said

Active Policy Name Policy Value Certificates ImportEnterpriseRoots true

This usually indicates that some third-party software, probably your security software, has set Firefox to use what it finds in the Windows certificate store to verify website SSL certificates (as a supplement to or instead of Firefox's built-in certificates). On a well-protected computer, that's okay.

If you prefer Firefox to use its default method of verifying website SSL certificates, you could search for where this policy is set. That might be either an entry in the Windows registry or a policies.json file. I suspect that if you remove it, the third party software might restore it, so I don't know whether it is worth the effort.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.